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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in developing and managing retail sales teams, utilizing data insights to drive performance and achieve business objectives. Proficient in coaching, talent development, and executing strategic plans within the Consumer-Packaged Goods industry.
Highest-signal resume keywords
Retail Sales ManagementData AnalysisTeam DevelopmentCustomer Relationship ManagementCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisRetail Sales ManagementPerformance ManagementKPI DevelopmentStrategic PlanningCoachingTalent DevelopmentBudget ManagementAccount ManagementConsumer-Packaged Goods Experience
Soft Skills
CommunicationInfluencingMotivatingActive ListeningOrganizational Skills
Tools & Technologies
Microsoft OfficePower BI
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
Consumer-Packaged GoodsRetail EnvironmentSales GrowthMarket-Specific NeedsChange Management
About the role
Key responsibilities & impact- Develop and lead a team of Retail Sales Associates and part-time merchandisers where applicable
- Establish priorities and evaluate performance
- Provide continual coaching to direct, engage, and motivate associates toward individual and team KPIs
- Develop associates for their next best role within Mars
- Translate company strategies into actionable regional plans
- Direct the team in using data insights to execute plans aligned with account strategy, business objectives, and selling priorities
- Recruit, onboard, develop, and coach Retail Sales Managers
- Retain talent and build a strong talent pipeline
- Partner with customer teams to execute annual retail plans delivering profitable sales growth, distribution gains, and display objectives
- Monitor retail performance metrics and analyze data from multiple sources
- Provide insights during field work-withs
- Lead bi-monthly and quarterly Retail Execution calls with the team and account partners
- Spend a minimum of 60% of time in the field to ensure accountability and manage individual performance
- Work cross-functionally to align priorities, drive execution, strengthen customer relationships, and identify market-specific needs and opportunities
- Cultivate collaborative relationships and influence Regional, Market, District, and/or General Managers
- Communicate weekly priorities and schedules to part-time merchandisers where applicable
- Build and maintain a comprehensive team engagement action plan
- Champion change management principles and embed company vision and purpose
- Perform quarterly retail work behinds to assess RSM effectiveness and identify coaching opportunities
- Execute Great Line Management responsibilities, including ongoing performance management and associate development
- Manage seasonal surge executional budgets in collaboration with third-party surge teams where applicable
- Hold the team accountable for exhibiting the Mars Five Principles
- Perform special projects assigned by leadership
Requirements
What you’ll need- Bachelor’s Degree
- 3+ years of experience in a customer-facing or people management role
- Ability to communicate complex or detailed information clearly and effectively to diverse audiences, verbally and in writing
- Ability to influence, motivate, direct, and empower
- Strong analytical capability using multiple data sources, including account data, scan data, POS data, and share data
- Excellent planning and organizational skills
- Strong follow-up and follow-through skills
- Active listening
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Power BI
- Ability to work with multiple and sometimes conflicting priorities resulting in extended work hours
- Ability to travel up to 50% overnight, including air travel and some weekends
- Valid driver’s license with a clean driving record
- Preferred: 5–10 years of Consumer-Packaged Goods (CPG) Industry experience
- Preferred: Selling experience at headquarters, district, regional, or market level
- Preferred: Thorough understanding of the retail environment and consumer products
- Preferred: Ability to work cross-functionally to build alignment
- Preferred: Demonstrated key account and people management experience
- Preferred: Demonstrated broker management experience
Benefits
Comp & perks- Company bonus
- Variable pay
- Medical benefits
- Dental benefits
- Participation in 401k plan
- Paid time off benefits
- Learning and development support from day one
- Access to in-house Mars University
- Industry competitive salary and benefits package