Director, Professional Services Group

Martin & Company

. Lead discovery and scoping for new opportunities, defining client requirements, deliverables, and delivery assumptions .

Posted 10/12/2026full-timeRemote • United StatesLead💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in P&C insurance consulting, with a strong focus on client engagement, project management, and quality assurance. Proven ability to lead teams, mentor consultants, and develop consulting methodologies that drive measurable value for clients.

Highest-signal resume keywords

P&C Insurance ExpertiseClient-Facing Consulting EngagementsProject ManagementConsulting Methodologies DevelopmentRegulatory Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Product LifecycleScope ManagementQuality AssuranceProduct DevelopmentState FilingsTechnology-Enabled ServicesSoftware ImplementationsConsulting PlaybooksEngagement ScopingStakeholder Management

Soft Skills

Executive PresenceWritten CommunicationVerbal CommunicationAttention to DetailMentoring

Industry Keywords

Insurance LinesConsulting FirmCarrierMGAQuality Programs

About the role

Key responsibilities & impact

Lead discovery and scoping for new opportunities, defining client requirements, deliverables, and delivery assumptions
Represent the Professional Services Group in reviews of complex or nonstandard engagements before commitments are made
Own changes to engagement scope, partnering with Sales on pricing and with Operations on capacity and timing
Serve as the primary consulting contact and a trusted advisor for client accounts, including ongoing support for largest clients
Lead value-focused renewal conversations and identify follow-on work and opportunities to expand client relationships
Ensure every client sees measurable value from their engagement with Martin
Conduct quality reviews on large and first-time projects before delivery to clients
Maintain and improve quality checklists used on routine work, and capture lessons learned across engagements
Provide clearly scoped work to the Operations team regarding client deliverables
Collaborate with Operations, provide input on staffing for key accounts, and partner on milestones, expectations, and project health
Contribute to consulting methodologies, playbooks, and reusable assets
Identify services that could be standardized or productized
Mentor consultants in P&C domain knowledge and consultative skills

Requirements

What you’ll need

10+ years of experience in P&C insurance, including at least 5 years leading client-facing consulting engagements
Deep knowledge of the insurance product lifecycle, including product development, regulatory compliance, and state filings
Proven success scoping complex engagements and managing scope throughout delivery
Executive presence and the credibility to advise, and constructively push back with, senior client stakeholders
A track record of setting clear standards and leading through others
Excellent written and verbal communication skills
Attention to detail and quality
Experience with simultaneously managing multiple projects and stakeholders
Experience at a consulting firm, carrier, or MGA serving multiple insurance lines
Experience supporting technology-enabled services, platforms, or software implementations
Experience building consulting methodologies, playbooks, or quality programs
Experience and desire to be a People Manager is a plus, as this role will grow to have direct reports

Benefits

Comp & perks

Base salary plus bonus potential
Profit sharing
Health, dental, and vision insurance
401(k) retirement plan options
Generous, flexible paid time off (PTO) policy
Fully remote work environment