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Operations & Systems Assistant – Breezeway, HubSpot
MasAlto Capital. Review, organize, configure, and optimize the existing Breezeway setup .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and optimizing Breezeway and HubSpot for property management, with a strong focus on creating operational checklists, workflows, and standard operating procedures. Exhibits excellent organizational skills and attention to detail in managing documentation and improving operational processes.
Highest-signal resume keywords
Breezeway ConfigurationOperational Checklist DevelopmentTask Automation ExperienceHubSpot Knowledge ManagementProperty Operations Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Task CreationWorkflow OptimizationStandard Operating Procedures (SOPs)Quality Control ProceduresDocumentation Management
Soft Skills
Attention to DetailProblem-Solving AbilitiesOrganizational SkillsIndependent WorkRemote Collaboration
Tools & Technologies
HubSpot CRMGoogle WorkspaceBasecampGuestyHostaway
Industry Keywords
Vacation RentalsProperty ManagementHousekeepingMaintenanceInspections
About the role
Key responsibilities & impact- Review, organize, configure, and optimize the existing Breezeway setup
- Create and improve housekeeping, inspection, and maintenance task templates
- Develop standardized operational checklists for different property types
- Organize property-specific instructions, notes, and operational information
- Configure recurring tasks and operational schedules
- Review task assignments, priorities, workflows, task creation, monitoring, and completion
- Set up task automation and operational triggers where supported
- Standardize task names, categories, and descriptions
- Identify missing checklists, duplicated tasks, and inefficient workflows
- Improve quality control and inspection procedures
- Test configurations before implementation
- Document procedures so the internal Operations team can maintain the system independently
- Create, edit, organize, and maintain HubSpot Knowledge Base articles
- Structure content into logical categories and sections
- Convert existing documentation into standardized SOPs
- Review articles for outdated or duplicated information and improve titles, readability, organization, and consistency
- Maintain documentation for operational processes, guest services, housekeeping, maintenance, and other departments
- Coordinate with department managers to obtain missing or updated procedures
- Organize operational data and documentation
- Track assigned tasks, deadlines, deliverables, completed work, and outstanding improvements
- Provide weekly progress updates
- Identify problems and recommend practical improvements
- Perform quality checks before marking work complete
- Coordinate with Operations and Management teams
- Support additional software configuration and administrative projects when needed
Requirements
What you’ll need- Proven hands-on experience with Breezeway, preferably in vacation rentals or property management
- Experience with HubSpot or another knowledge management or documentation platform
- Understanding of housekeeping, maintenance, inspections, and property operations
- Experience creating operational checklists, workflows, and standard operating procedures (SOPs)
- Excellent attention to detail and organizational skills
- Strong problem-solving abilities
- Excellent written English
- Ability to work independently and follow detailed instructions
- Comfortable with remote collaboration and task management tools
- Previous experience with a vacation rental management company preferred
- Familiarity with Guesty, Hostaway, or similar property management systems preferred
- Experience configuring task automation and recurring operational workflows preferred
- Experience organizing operational systems for companies managing 50 or more properties preferred
- Familiarity with HubSpot CRM, Basecamp, and Google Workspace preferred
- Experience supporting distributed housekeeping and maintenance teams preferred
Benefits
Comp & perks- Part-time freelancer arrangement
- Remote, worldwide work arrangement
- Up to 20 hours per week
- Flexible working hours
- Availability for scheduled team meetings