Program Director – Employee Relations

Masco Corporation

. Build the enterprise employee relations model, including responsibilities, decision-making processes, escalation paths, and consistent standards .

Posted 10/16/2026full-timeUnited StatesLead💰 $121,300 - $190,630 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in employee relations leadership, including conducting complex investigations and advising senior leaders on sensitive employee matters. Proficient in building and transforming employee relations functions and utilizing data to identify trends and improve processes.

Highest-signal resume keywords

Employee Relations LeadershipComplex Workplace InvestigationsAdvising Senior LeadersBuilding Employee Relations ProcessesU.S. Employment Practices Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Relations StrategyCase Management TechnologyWorkforce Data AnalysisChange ManagementPerformance ManagementCorrective ActionDocumentationSeparation DecisionsLegal Risk AssessmentCoaching Leaders

Soft Skills

Sound Business JudgmentDecision-Making Amid AmbiguityCollaborationCommunication

Tools & Technologies

Automation ToolsEmerging ToolsPractical ToolsTraining Playbooks

Industry Keywords

Progressive HR ExperienceMatrixed OrganizationDiverse Workforce PopulationsCenter of ExcellenceGlobal Experience

About the role

Key responsibilities & impact

Build the enterprise employee relations model, including responsibilities, decision-making processes, escalation paths, and consistent standards
Personally lead complex investigations and high-risk, sensitive, and precedent-setting employee matters from intake through resolution
Advise leaders and HR teams through difficult situations and employee decisions
Build processes for raising, assessing, escalating, documenting, and resolving employee matters
Use case management technology, automation, and emerging tools to improve visibility and reduce complexity
Create practical tools, training, and playbooks for leaders and HR teams
Analyze case trends, employee insights, and workforce data to identify themes, risks, and opportunities
Partner across the enterprise to implement processes and tools, gather feedback, and improve the model
Collaborate with HR teams, Legal, and business leaders on complex workforce challenges

Requirements

What you’ll need

10+ years of progressive HR experience, including significant employee relations leadership experience in a complex, matrixed, or multi-site organization supporting diverse workforce populations
Bachelor's degree or equivalent experience required
Experience building, expanding, or meaningfully transforming an employee relations function, Center of Excellence, or enterprise service model
Experience turning employee relations strategy into clear processes, standards, tools, and ways of working
Experience personally conducting complex workplace investigations and handling sensitive, high-risk employee matters
Experience advising senior leaders through difficult employee decisions while balancing legal risk, business needs, and employee impact
Experience partnering with Legal on sensitive investigations, employment matters, and decisions with meaningful organizational risk
Experience handling complex performance concerns, corrective action, accommodations, documentation, and separation decisions
Experience using employee relations data and case trends to identify patterns, risks, and improvement opportunities
Experience coaching leaders and HR teams through challenging situations
Experience leading change across different businesses, locations, and teams
Deep knowledge of U.S. employment practices
Sound business judgment and ability to make thoughtful decisions amid ambiguity
Global experience is a plus