Merchant Sales Representative

Mascoma Bank

. Prospect new merchant services opportunities through referrals, networking, branch partnerships, and business development activities .

Posted 11/3/2026full-timeRemote • United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in merchant services and payment processing, with a strong focus on sales, relationship management, and customer support. Proficient in developing tailored solutions for small business and commercial customers while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Merchant Services SalesPayment Processing SolutionsPOS Systems ExpertiseSalesforce CRM ManagementCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchant ServicesPayment ProcessingPOS SystemsE-Commerce SolutionsMobile PaymentsACH ServicesSales ProposalsAccount ReviewsPipeline ManagementBanking Products Knowledge

Soft Skills

Relationship-BuildingCommunication SkillsOrganizational SkillsAttention to DetailTeam Collaboration

Tools & Technologies

Salesforce CRM

Industry Keywords

Merchant Services ProceduresPCI-DSS ComplianceBank PoliciesRegulatory RequirementsBusiness Development

About the role

Key responsibilities & impact

Prospect new merchant services opportunities through referrals, networking, branch partnerships, and business development activities
Conduct discovery and recommend merchant processing solutions, including credit card processing, POS systems, e-commerce solutions, mobile payments, and ACH services
Develop and maintain relationships with business customers and prospects
Meet or exceed sales goals for merchant services products and fee income
Partner with Treasury Officers, Commercial lenders, Branch Managers, and retail banking teams to identify cross-selling opportunities
Prepare pricing proposals, presentations, and sales agreements
Stay informed about merchant services trends, payment technologies, and competitive offerings
Respond to customer inquiries, service requests, and operational concerns
Assist clients with onboarding, implementation, training, and ongoing support
Coordinate with the merchant processing partner to resolve service issues
Conduct periodic account reviews to identify service enhancements and relationship expansion opportunities
Support customer retention through proactive relationship management
Complete merchant services applications and documentation accurately
Maintain accurate records of sales activities, customer interactions, and pipeline management in Salesforce CRM

Requirements

What you’ll need

Minimum of 2–5 years of sales, banking, merchant services, payment processing, or business development experience preferred
Experience working with small business and commercial customers strongly preferred
Strong understanding of merchant services, payment processing, POS systems, card networks, and electronic payment solutions
Excellent sales and relationship-building skills
Strong verbal, written, and presentation communication abilities
Ability to identify customer needs and recommend appropriate solutions
Knowledge of banking products and services
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Ability to work independently and collaboratively within a team environment
Professional appearance; grooming and dress consistent with MB appearance policy
Successful completion of background and credit screenings required for final candidates
Compliance with bank policies, regulatory requirements, PCI-DSS standards, and merchant services procedures

Benefits

Comp & perks

Professional development and community outreach activities
Personal growth workshops
Team-building opportunities
Equal employment opportunity and affirmative action protections
Reasonable accommodations available upon request