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Mortgage Loan Assistant
Mascoma Bank. Complete and review loan applications with borrowers and Mortgage Loan Officers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage loan processing, including origination, underwriting, and compliance, while ensuring a seamless customer experience from application to closing. Proficient in managing multiple files and deadlines with strong attention to detail and organization.
Highest-signal resume keywords
Mortgage Loan Processing ExperienceMortgage Loan Origination Systems (LOS)Mortgage Compliance KnowledgeCustomer Service SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Application ReviewUnderwriting ExperienceClosing CoordinationDocument PreparationAppraisal TrackingCredit Report AnalysisDisclosure DocumentationLoan Servicing KnowledgeMortgage Lifecycle UnderstandingFile Management
Soft Skills
Strong Communication SkillsSelf-MotivatedProfessionalismConfidentialityOrganizational Skills
Industry Keywords
Mortgage ProcessLoan ConditionsCommitment LettersCustomer ExperienceTimelinesFlood DeterminationsTitle WorkMilestones
About the role
Key responsibilities & impact- Complete and review loan applications with borrowers and Mortgage Loan Officers
- Explain the mortgage process, timelines, and milestones to customers
- Order and track appraisals, title work, flood determinations, and credit reports
- Prepare and deliver required disclosures and documentation
- Collect and review documents needed for underwriting
- Coordinate commitment letters and satisfy loan conditions
- Ensure appraisal and Closing Disclosure delivery within required timelines
- Schedule closings and coordinate with all parties involved
- Serve as the primary point of contact throughout the mortgage process
- Support a smooth customer experience from application to closing
Requirements
What you’ll need- Mortgage loan processing experience
- Mortgage loan assistant, underwriting, or closing experience
- Working knowledge of the full mortgage lifecycle, including origination, processing, underwriting, pricing, and loan servicing
- Experience with Mortgage Loan Origination Systems (LOS)
- Knowledge of mortgage compliance and disclosure requirements
- Strong customer service and communication skills
- Attention to detail and organization
- Ability to manage multiple files and deadlines
- Confidentiality and professionalism
- Strong computer and technology skills
- Self-motivated and able to work independently