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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in quality assurance and reconciliation processes, with a strong focus on data accuracy, compliance, and operational risk management. Proficient in utilizing QA tracking tools and Excel for effective monitoring and reporting.
Highest-signal resume keywords
Quality AssuranceReconciliation PrinciplesData AnalysisExcel ProficiencyOperational Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Assurance ActivitiesReconciliation ProofingData ValidationKPI MonitoringAudit ComplianceProcess ImprovementSOP UpdatesException HandlingHealth ChecksDocumentation Management
Soft Skills
Analytical SkillsStructured CommunicationTraining Support
Tools & Technologies
QA Tracking ToolsReconciliation PlatformsExcel
Industry Keywords
Banking OperationsInternal ControlsAudit FunctionsRegulatory ExpectationsCross-Country Governance
About the role
Key responsibilities & impact- Execute day-to-day quality assurance activities and validate reconciliation proofing submissions
- Track escalations and identify gaps in data or process adherence
- Review monthly reconciliation proofing, aging validation, and QA sampling across UAE and IBG operations
- Track reconciliation closure timelines and maintain performance dashboards
- Identify QA KPI breaches and monitor early warning triggers for high-risk or aging items
- Conduct monthly quality assurance sampling of reconciled items
- Track accuracy, timeliness, and completeness of proofing controls
- Raise exceptions to the CRU head and relevant business-unit operations for resolution
- Conduct periodic health-checks aligned with audit and GRC guidelines
- Support standardization of QA templates, monthly packs, and internal MIS submissions
- Validate monthly proofing data, identify gaps, and ensure action closure
- Support QA testing protocols for reconciliation, governance, aging, and exception handling
- Maintain documentation and audit trails for validations, issues, and escalations
- Support training and awareness programs for reconciliation hygiene and first-line QA
- Track control SLA compliance and highlight non-adherence trends
- Contribute to thematic reviews and sample-based testing cycles
- Escalate unapproved or recurring exceptions and support remediation recommendations
- Analyze QA failure patterns to support process improvements and SOP updates
- Recommend escalation items based on QA checks and materiality thresholds
- Support the AVP in defining testing protocols, sampling sizes, and QA cycles
Requirements
What you’ll need- 7+ years of experience in banking operations, internal controls, or QA/audit functions
- Good understanding of reconciliation principles, control break classifications, and regulatory expectations
- Strong analytical skills, with ability to review large datasets and detect anomalies
- Proficient in Excel, QA tracking tools, and reconciliation platforms (e.g., TLM)
- Clear and structured communication skills; documentation rigor is essential
- Exposure to operational risk, audit processes, and cross-country governance preferred