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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in IBM API Connect, including installation, configuration, and monitoring in both cloud and on-premises environments. Proficient in managing API lifecycles, maintaining CI/CD pipelines, and ensuring security configurations while delivering technical architecture support.
Highest-signal resume keywords
IBM API ConnectAPI Management PortalCI/CD PipelinesSplunk ExpertiseAzure Cloud
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IBM App Connect EnterpriseOracle DatabaseSQL DatabaseIBM MQDevOps CI/CDTLS ProfilesOAuth2 MechanismsLog AnalysisBackup and RestorationIncident Resolution
Soft Skills
Analytical SkillsCommunication SkillsPeople Skills
Tools & Technologies
ElasticDrupalIBM Technical SupportIBM Technical Sales
Industry Keywords
System AdministrationAPI Lifecycle ManagementCloud ComputingOn-Premises DeploymentTechnical Architecture
Tech Stack
Tools & technologiesAzureCloudDrupalJavaMicroservicesOracleSDLCSplunkSQLUnix
About the role
Key responsibilities & impact- Facilitate support for critical production issues
- Provide domain expertise in system administration capabilities
- Install, configure, deploy, administer, and monitor IBM API Connect in cloud and on-premises VMs
- Monitor IBM API Connect environment health, API performance, and availability
- Participate in and lead incident-resolution calls and root-cause analysis
- Analyze logs to identify problems in IBM API Connect
- Configure and implement backup and restoration of IBM API Connect subsystems and configuration data
- Maintain CI/CD pipelines for building and deploying APIs
- Manage API lifecycles across multiple API Catalogs through the API Management Portal
- Maintain consumers by creating users, groups, roles, and security configurations
- Modify IBM API Connect Developer Portal configuration, Drupal themes, and look-and-feel content
- Enable third-party tools such as Elastic to capture analytics events for customer dashboards
- Construct advanced Splunk searches and configure monitoring and failure alerts
- Configure API Connect security using TLS Profiles and native OAuth2 mechanisms
- Apply maintenance patches, interim releases, and upgrades
- Deliver technical architecture information and support technical discovery sessions
- Assist architects and team leads and respond to architecture, infrastructure, and security questions
- Address hardware specifications, networking requirements, and storage sizing
- Interact with IBM Technical Support and IBM Technical Sales to verify, discuss, and close issues
Requirements
What you’ll need- Minimum 5-8 years of experience in the respective application domain and support line
- Experience installing, configuring, deploying, administering, and monitoring IBM API Connect in Cloud and On Prem VMs
- Experience monitoring IBM API Connect environment health, performance, and API availability
- Experience participating in and leading incident resolution calls and root cause analysis
- Experience analyzing logs within IBM API Connect
- Experience configuring and implementing backup and restoration of IBM API Connect subsystems and configuration data
- Experience maintaining CI/CD pipelines for building and deploying APIs in IBM API Connect
- Experience using API Management Portal to manage API lifecycles across multiple API Catalogs
- Experience with consumer maintenance, including creating users, groups, roles, and security configurations
- Experience modifying IBM API Connect Developer Portal configuration, Drupal themes, and content
- Experience enabling third-party tools such as Elastic for analytics events and customer dashboards
- Splunk expertise, including advanced search query construction, monitoring, and alerting setup
- Experience configuring IBM API Connect security using TLS Profiles and native OAuth2 mechanisms
- Experience applying product maintenance patches, interim releases, and upgrades
- Experience delivering technical architecture information and supporting technical discovery sessions
- Knowledge of hardware specifications, networking requirements, and storage sizing for IBM API Connect
- Experience interacting with IBM Technical Support and IBM Technical Sales
- Ability to complete all phases of the software development life cycle, including analysis, design, functionality, testing, and support
- Good analytical, communication, and people skills
- IBM API Connect — Strong — Must
- IBM App Connect Enterprise — Strong — Must
- Oracle, SQL Database — Medium — Must
- IBM MQ — Strong — Must
- Azure Cloud — Strong — Must
- DevOps CI/CD — Strong — Must
- Core Java — Medium — Optional
- Microservices — Medium — Optional
- AIX/UNIX operating system knowledge — Strong — Optional