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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in verifying loan documentation, executing loan disbursals, and maintaining transaction accuracy while adhering to operational guidelines. Proficient in handling loan servicing requests and preparing detailed reports to support decision-making and compliance.
Highest-signal resume keywords
Loan Documentation VerificationLoan Disbursal ExecutionFinancial Transaction PostingCustomer Complaint ResolutionMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan DocumentationFinancial TransactionsGL ReconciliationMIS TrackingUAT ParticipationCredit ParametersOperational GuidelinesSOP AdherenceTransaction AccuracyLoan Servicing
Soft Skills
Analytical SkillsCommunication SkillsInterpersonal Skills
Tools & Technologies
MS OfficeMS Outlook
Industry Keywords
Banking PoliciesCredit ApprovalsSLA RequirementsTAT RequirementsMaker-Checker Controls
About the role
Key responsibilities & impact- Verify mortgage, home loan, SME, loan-against-property, and auto loan documentation against operating guidelines, credit approvals, and SOPs
- Prepare documentation checklists, record discrepancies, and raise exceptions
- Execute loan disbursals and update loan fields in the system
- Post accurate financial transactions and forward cases to Checker for authorization
- Handle loan servicing requests including settlements, postponements, rescheduling, due-date changes, insurance switches, loan amendments, and release letters
- Issue LPOs for auto loans and execute liens/releases in the system
- Maintain maker-checker controls, documentation quality, transaction accuracy, and adherence to ADM requirements
- Update and circulate MIS trackers, track deferrals and insurance, and prepare monthly declaration reports
- Perform GL reconciliations, ensure nil exceptions, and circulate reports to stakeholders
- Track system issues, liaise with departments on resolution, participate in UATs, and support automation changes
- Review and resolve customer complaints and support ad hoc business requests
- Coordinate with the onshore team to meet SLA and TAT requirements
- Assist the team leader with day-to-day queries and issues
- Meet KPI, accuracy, quality, customer satisfaction, SLA, and TAT benchmarks
Requirements
What you’ll need- Graduate with 1-3 years’ work experience in operations
- Excellent analytical skills
- Good system skills, MS Office (Word, Excel & Power Point), MS Outlook
- Experience in banking policies and credit parameters
- Possess good communication, interpersonal skills
Benefits
Comp & perks- Remote work (RW) 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score