Business Development Officer – DBC PL Fulfillment, Retail Banking Group

Mashreq

. Analysis of leads received. . Conversion of leads into “Sale”. . Updating all the systems as per the call with the customer. . Processing of the request or offer given to the customer. . Constant follow up with the

Posted 10/14/2026full-timeRemote • PakistanJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen and customer focus, with the ability to analyze leads, implement telesales strategies, and achieve sales targets. Proficient in maintaining records, compiling reports, and resolving customer issues efficiently.

Highest-signal resume keywords

Sales Target AchievementLead AnalysisTelesales Strategy DevelopmentCustomer Issue ResolutionReport Compilation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead AnalysisSales ConversionReport CompilationTelesales StrategyPerformance MeasurementData ManagementCustomer Request ProcessingCross-SellingAnalytical SkillsComputer Skills

Soft Skills

Strong Customer FocusCreative ThinkingAbility to Work Under PressureTeam PlayerResult Driven Attitude

Industry Keywords

TelesalesSales TargetsMarketing BackgroundCustomer ServiceBusiness Sensitivity

About the role

Key responsibilities & impact

Analysis of leads received.
Conversion of leads into “Sale”.
Updating all the systems as per the call with the customer.
Processing of the request or offer given to the customer.
Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request.
Handling of all customer issues and resolving them at the earliest, highlighting them to the TL.
Maintaining all records of approvals, requests, and reports handled.
Compilation of daily and monthly reports and MIS for the team.
Achieve monthly targets assigned.
Ensure telesales activities are directed toward meeting sales targets.
Develop and implement telesales strategies and objectives, set challenging sales targets, and ensure targets are achieved.
Achieve service standards and monitor, evaluate, and measure performance to maximize productivity and efficiency from systems and product campaigns.
Drive cross-sell efforts.

Requirements

What you’ll need

University Graduate.
1-2 years experience in similar work environment.
Preferably has a practical marketing background.
Has strong Sales and customer focus and ability to think creatively and work under pressure.
Excellent presentation skills.
Good team player with result driven attitude.
Business sensitive.
Has analytical and computer skills.
Adaptable and versatile.