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About the role
Key responsibilities & impact- Administer and troubleshoot different financial applications
- Monitor systems for proper online mirroring and end-of-day data backup restoration
- Ensure regular, timely, and automatic uploading of files into relevant systems and confirm with the Compliance Department
- Administer network security and intrusion controls
- Coordinate enhancements before implementation in the live environment
- Execute disaster recovery testing and ensure compliance
- Provide software support to branch personnel
- Perform day-to-day activities for applications operated in the branch
- Ensure start-of-day, end-of-day, end-of-month, half-yearly, and yearly processing is completed successfully
- Ensure daily backups before and after end-of-day processing, with backups stored securely off-site
- Ensure computer-generated reports are printed and distributed
- Maintain hardware and software maintenance agreements and report errors to superiors
- Provide a proper operating environment for computer equipment
- Maintain effective control, security, and backup for programs and data files
- Ensure data integrity and correctness and take remedial action for discrepancies
- Coordinate system modifications and enhancements
- Maintain service delivery levels during system breakdowns
- Administer systems and MIS runs in accordance with Central Bank and bank policies
- Ensure branch network, firewall, intrusion detection, and financial network interfaces meet standards and remain operational
- Monitor system backups and maintain current system versions
- Coordinate with users and vendors on testing and implementation of new systems
- Review regulatory, Head Office, and Internal Audit exceptions and take corrective action
- Provide off-hours support to financial systems
Requirements
What you’ll need- Minimum of 5 years of experience, including at least 3 years in a banking environment
- Strong interpersonal, communication, analytical, and organizational skills
- Ability to understand banking applications for successful implementation
- Behavioral competencies