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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing large-scale digital transformation initiatives, including project planning, governance, and stakeholder engagement. Proficient in process optimization, automation, and translating business requirements into scalable digital solutions.
Highest-signal resume keywords
Project ManagementDigital TransformationStakeholder ManagementProcess AutomationBusiness Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningGovernanceRisk ManagementChange ControlSolution DesignProcess MappingImplementationTestingDefect ManagementBenefit Realization
Soft Skills
Analytical SkillsProblem-SolvingCommunicationInfluencingPresentation Skills
Tools & Technologies
Workflow ToolsDigital PlatformsData AnalyticsContinuous Improvement Methodologies
Certifications & Qualifications
Project Management Professional (PMP)PRINCE2AgileScrum
Industry Keywords
Banking OperationsCorporate BankingInstitutional BankingOperational ControlsRegulatory RequirementsProcess ExcellenceDigitizationAutomationCustomer JourneysTransformation Portfolio
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Support the identification, design, and delivery of digital transformation initiatives across CIBG Operations in the UAE and IBG locations
- Act as the bridge between Business, Operations, Technology, and external partners
- Drive solution adoption, benefit realization, process optimization, and automation opportunities
- Support end-to-end delivery of strategic digital transformation and automation initiatives
- Develop and maintain project plans, roadmaps, milestones, resource plans, and delivery schedules
- Establish and enforce project governance, including steering committee updates, status reporting, decision logs, risk reviews, stakeholder communications, and implementation readiness assessments
- Manage project change control processes
- Drive the design, optimization, and implementation of digital solutions with cross-functional stakeholders
- Oversee solution architecture reviews, integration planning, requirements validation, testing, defect management, deployment, and post-go-live stabilization
- Manage stakeholder engagement, approvals, risks, issues, assumptions, dependencies, and escalations
- Drive post-implementation adoption, user enablement, benefit realization, performance tracking, reporting, knowledge transfer, and continuous monitoring
- Identify automation opportunities, eliminate operational inefficiencies, and enhance digital maturity
- Contribute to transformation portfolio prioritization and execution supporting operational excellence, scalability, cost optimization, and digitization
Requirements
What you’ll need- Bachelor’s degree in business administration, Finance, Information Technology, Engineering, or a related discipline
- Professional certification in Project Management (PMP, PRINCE2, Agile, Scrum) is advantageous
- 8–12+ years of experience in Banking Operations, Digital Transformation, Process Excellence, Business Analysis, or Project Management, preferably within Corporate and Institutional Banking
- Strong understanding of end-to-end banking processes, customer journeys, operational controls, and regulatory requirements across multiple jurisdictions
- Proven experience managing large-scale transformation, automation, digitization, and process re-engineering initiatives from concept through implementation and benefit realization
- Strong project management skills with experience in project planning, governance, budgeting, risk management, change control, stakeholder management, and executive reporting
- Demonstrated ability to translate business requirements into scalable digital solutions and effectively collaborate with Technology teams, vendors, and business stakeholders
- Experience in solution design, process mapping, business analysis, testing, defect management, implementation, and post-go-live stabilization
- Strong analytical and problem-solving skills with the ability to manage complex, cross-functional initiatives and drive effective resolution of operational challenges
- Excellent stakeholder management, communication, influencing, and presentation skills, with the ability to engage senior management and governance forums
- Strong knowledge of process automation, workflow tools, digital platforms, data analytics, and continuous improvement methodologies