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Mashreq

Vice President – Technology Program Manager, Core Banking

Mashreq

. Manage production support and delivery for the bank's most critical application, Core Banking .

Posted 11/5/2026full-timeRemote • IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing Core Banking systems, particularly FLEXCUBE, with a strong focus on delivering high-quality IT solutions and support services. Proven ability to lead cross-border teams, manage project lifecycles, and ensure compliance with banking regulations.

Highest-signal resume keywords
FLEXCUBE 14.x ImplementationCore Banking Systems ManagementSDLC Process ExpertiseProject ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Core Banking Change ManagementSystem Requirement Specifications (SRS)Technical Design SpecificationsIncident ManagementTesting and Quality ControlCapacity ManagementSolution DocumentationIntegration TestingBusiness Requirement AnalysisCustomization of Third-Party Solutions
Soft Skills
Interpersonal CommunicationTeam BuildingOrganizational SkillsLeadership Qualities
Industry Keywords
Banking Domain KnowledgeBanking OperationsGeneral LedgerLoansPaymentsTrade FinanceCross-Border Team ManagementUser Requirement ComprehensionFinancial Risk MitigationRegulatory Compliance

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Manage production support and delivery for the bank's most critical application, Core Banking
  • Develop and execute the technology support strategy
  • Guide and mentor the team while delivering high-quality support services
  • Deliver IT solutions fulfilling business and functional requirements
  • Manage the SDLC of Core Banking change management from business requirements through technical specifications, delivery, and post-implementation maintenance
  • Support and manage the Core Banking system to mitigate financial, reputational, regulatory, and operational risks
  • Lead the Core Production Support function within SLA, schedule, budget, and scope parameters
  • Oversee testing and quality and compliance controls throughout the project lifecycle
  • Manage a diversified offshore and outsourced professional team responsible for pan-bank application support
  • Manage the Run the Bank team, including stability, monitoring and control, capacity management, and incident management
  • Achieve agreed SLAs
  • Conduct system analysis and provide support in response to user issues
  • Provide technical expertise and recommendations for assessing issues and initiatives to support and enhance systems
  • Review and evaluate business requirements against existing and proposed systems and recommend solution approaches
  • Analyze functional requirement change impacts on existing systems
  • Manage solution documentation, including System Requirement Specifications (SRS)
  • Prepare and execute Technical Design Specifications and programs
  • Explain banking concepts to development teams and verify issue resolution and developed functionality
  • Manage test cases and test data
  • Guide and assist development teams in issue resolution and build functional repositories
  • Understand bank business requirements and convert them into requirement and functional specifications
  • Implement customized FLEXCUBE solutions at bank sites and conduct integration testing
  • Specify enhancements and change requests
  • Manage and maintain documentation for custom configuration and parameterization of third-party solutions
  • Provide technical guidance, information, and instruction to IT staff requiring broader subject knowledge

Requirements

What you’ll need
  • Cross-border team management experience
  • Strong business orientation and domain knowledge to comprehend user requirements
  • Strong organizational, team building, and leadership qualities
  • Engineer / Postgraduate with 15+ years of experience and hands-on experience in FLEXCUBE 14.x, including product designing and implementation
  • Minimum 10 years in team management, project management, and managing core implementation and support
  • Knowledge of Banking domain is a must
  • Extensive hands-on experience in core banking systems (FLEXCUBE or other core banking solutions)
  • Experience with product designing and implementation with respect to business requirements
  • Strong understanding of SDLC process
  • Strong interpersonal communication skills
  • Experience of Banking Operations, particularly Core Banking, General Ledger, Loans, Payments, Trade Finance, and other related Banking channels
  • Excellent project management experience