Certified Nursing Assistant

Mass General Brigham

. Perform unit secretarial duties under the supervision of the Nursing Director .

Posted 9/15/2026full-timeJamaica Plain • Massachusetts • United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in unit secretarial duties, patient care coordination, and effective communication within a healthcare setting. Capable of managing administrative tasks, maintaining medical records, and supporting nursing staff while ensuring quality patient care.

Highest-signal resume keywords

Certified Nursing Assistant/Patient Care Technician (CNA/PCT)HeartSaver CPR AED - American Heart Association (AHA)Meditech ProficiencyBasic Medical Terminology InterpretationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Unit Secretarial DutiesPatient Care CoordinationMedical Record ManagementBasic Math CalculationsComputerized Information EntryPatient Admissions and DischargesScheduling Diagnostic TestsClerical SupportQuality Improvement ParticipationPatient Transport Coordination

Soft Skills

Effective Interpersonal SkillsStress ManagementCommunication SkillsOrganizational Skills

Tools & Technologies

Meditech

Certifications & Qualifications

Certified Nursing Assistant/Patient Care Technician (CNA/PCT)HeartSaver CPR AED - American Heart Association (AHA)

Industry Keywords

Patient CareHealthcare Team CollaborationQuality Patient CareClinical CompetencyMedical Terminology

About the role

Key responsibilities & impact

Perform unit secretarial duties under the supervision of the Nursing Director
Coordinate unit/floor procedures to support efficient department operations and quality patient care
Answer and manage unit phone calls, take messages, and place pages and calls
Collaborate with healthcare team members and other departments
Schedule patient diagnostic tests, appointments, and consults
Maintain, label, file, copy, and request patient medical records
Initiate and track Facilities, Bio Med, Housekeeping, and IT requests or work orders
Order, expedite, and distribute unit, clerical, and patient care supplies
Coordinate patient admissions, transfers, discharges, transportation, and equipment
Enter and update bed management, diet orders, advance care directives, code status, medication reconciliation, restraint, assignment, recovery charge, and billing information
Use Meditech to access and update administrative data, enter transport and PASSPORT orders, and print labels, kardexes, and medication administration reports
Communicate admissions, discharges, and transfers to charge nurses, clinical leaders, admitting, and nursing supervisors
Provide clerical support and answer patient call lights
Receive and orient visitors and provide basic unit information to patients and families
Float to other pods or units and provide backup patient transport coverage
Participate in quality improvement projects, committees, SEAQ programs, staff meetings, competency activities, and continuing education
Orient or precept new personnel as assigned

Requirements

What you’ll need

High School Diploma or Equivalent required
Certified Nursing Assistant/Patient Care Technician [CNA/PCT] credential required
HeartSaver CPR AED - American Heart Association (AHA) required
Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation
Successful completion of an approved nursing assistant training program
Ability to effectively speak, read and write using the English language
Ability to pass clinical competency, basic math and reading testing
Ability to perform basic math calculations and measurements
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to enter and retrieve computerized information
Physical ability to push, transfer, and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands
Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff
Organizational skills to set priorities and efficiently complete assigned work
Ability to manage stress related to patient care issues and changing hospital climate and personnel issues
Every other weekend and holiday requirements

Benefits

Comp & perks

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses as applicable
Recognition programs
Reasonable accommodation for applicants with disabilities