Certified Nursing Assistant

Mass General Brigham

. Perform secretarial duties and coordinate unit/floor procedures to support efficient patient care .

Posted 10/6/2026full-timeJamaica Plain • Massachusetts • United StatesMid-LevelSenior💰 $22 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care coordination, effective communication with healthcare teams, and management of administrative tasks using Meditech and other hospital systems. Capable of maintaining patient confidentiality while supporting unit operations and quality improvement initiatives.

Highest-signal resume keywords

Certified Nursing Assistant/Patient Care Technician (CNA/PCT)HeartSaver CPR AED - American Heart Association (AHA)Meditech ProficiencyPatient Care CoordinationEffective Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Medical TerminologyPatient Record ManagementBasic Math CalculationsComputerized Information EntryPatient Transport Coordination

Soft Skills

Organizational SkillsStress ManagementEffective Communication

Tools & Technologies

VOCERABed Management Systems

Certifications & Qualifications

High School Diploma or EquivalentCNA/PCT CredentialHeartSaver CPR AED

Industry Keywords

Patient CareHealthcare Team CollaborationQuality Improvement ProjectsConfidentialitySafety Standards

About the role

Key responsibilities & impact

Perform secretarial duties and coordinate unit/floor procedures to support efficient patient care
Answer unit phones, take accurate messages, and place pages and phone calls
Collaborate with healthcare team members and other departments
Schedule patient diagnostic tests, appointments, and consultations
Maintain, label, file, copy, and request patient medical records
Initiate and track unit, Facilities, Bio Med, Housekeeping, and IT requests
Coordinate patient admissions, transfers, discharges, transportation, equipment, and related logistics
Enter and update information in bed management and other hospital systems
Use Meditech to manage administrative data, transport requests, PASSPORT orders, specimen labels, kardexes, and medication administration reports
Communicate admissions, discharges, and transfers to charge nurses, clinical leaders, admitting, and nursing supervisors
Communicate with healthcare team members via VOCERA
Order and distribute unit, clerical, and patient care supplies
Maintain work areas and office equipment
Provide backup patient transport coverage and escort discharged patients and families
Answer patient call lights and communicate requests to clinical staff
Receive and orient visitors and provide basic unit information
Float to other pods or units as requested
Orient or precept new personnel and support continuing education
Attend staff meetings and the annual Safety Fair
Participate in quality improvement projects, committees, and SEAQ programs
Maintain confidentiality and promote organizational mission, values, and C.A.R.E. standards

Requirements

What you’ll need

High School Diploma or Equivalent required
Certified Nursing Assistant/Patient Care Technician [CNA/PCT] credential required
HeartSaver CPR AED - American Heart Association (AHA) required
Successful completion of an approved nursing assistant training program
Ability to effectively speak, read, and write using the English language
Ability to pass clinical competency, basic math, and reading testing
Ability to perform basic math calculations and measurements
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to enter and retrieve computerized information
Physical ability to push, transfer, and pull heavy loads throughout assigned shift
Physical ability to meet core job requirements in accordance with practice setting demands
Effective interpersonal skills with nursing staff, patients, families/visitors, physicians, and hospital staff
Organizational skills to set priorities and complete assigned work efficiently
Ability to manage stress related to patient care and changing hospital and personnel issues
Full-Time 40 Hour Nights; (2) 8-hour and (2) 12-hour shifts
7:00 PM–7:30 AM and 11:00 PM–7:30 AM
Every other weekend and holiday rotation

Benefits

Comp & perks

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses as applicable
Recognition programs
Reasonable accommodation for individuals with disabilities