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Mass General Brigham

Clinic/Practice Assistant, OBGYN Float

Mass General Brigham

. Perform routine administrative and clerical duties supporting clinical services and physician practice .

Posted 10/2/2026part-timeDover • New Hampshire • United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while effectively supporting clinical services and physician practice. Proficient in managing patient interactions, appointment scheduling, and maintaining accurate medical records.

Highest-signal resume keywords
Healthcare Office ExperienceMicrosoft Office ProficiencyPatient Appointment SchedulingVerbal And Written Communication SkillsOrganization And Time-Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment SchedulingMedical Record ManagementPatient Billing ProcessingDocument FilingReferral ProcessingLaboratory Order ManagementPrior Authorization ProcessingData EntryFaxingScanning
Soft Skills
Effective CommunicationProblem SolvingInterpersonal SkillsMultitaskingTeam Support
Tools & Technologies
Phone SystemMicrosoft Office
Industry Keywords
Clinical ServicesPatient FlowHealthcare AdministrationPatient Check-InPatient Check-Out

About the role

Key responsibilities & impact
  • Perform routine administrative and clerical duties supporting clinical services and physician practice
  • Schedule patient appointments and maintain accurate appointment records
  • Welcome and assist patients throughout their visits
  • Answer incoming calls, respond to routine questions, take messages, and route inquiries appropriately
  • Support check-in, check-out, patient flow, and waiting room activity
  • Process referrals, diagnostic and laboratory orders, prior authorizations, and registration information
  • File and scan documents, print schedules, and maintain patient records
  • Obtain medical records and laboratory test results
  • Process patient billing forms and accept co-payments when required
  • Open and distribute mail and faxes; prepare forms, records, schedules, and memos
  • Provide general support to practice leadership, clinicians, and colleagues
  • Fill staffing gaps caused by call-outs, vacations, leaves, and vacancies

Requirements

What you’ll need
  • High school diploma or equivalent required
  • Previous healthcare office experience preferred
  • Basic proficiency with Microsoft Office applications
  • Knowledge of office procedures, including filing, copying, scanning, printing, and faxing
  • Ability to use a phone system, manage non-routine calls, and resolve routine issues appropriately
  • Clear and effective verbal and written communication skills, including composing and editing emails, memos, and letters and taking complete, accurate messages
  • Strong organization and time-management skills, with the ability to manage multiple tasks, follow established protocols, and work effectively within systems

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • A robust retirement savings program
  • Generous paid time off
  • Tuition assistance and professional development support
  • Additional employee perks
  • Career advancement opportunities
  • Differentials, premiums and bonuses as applicable
  • Recognition programs designed to celebrate contributions and support professional growth