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ED Unit Services Technician
Mass General Brigham. Provide patient care and services including EKGs, phlebotomy, equipment cleaning, and room stocking under licensed-nurse supervision .
Posted 9/17/2026part-timeJamaica Plain • Massachusetts • United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care services, including EKGs, phlebotomy, and equipment cleaning, while adhering to hospital policies and procedures. Possesses strong organizational and communication skills to effectively manage patient interactions and documentation in a fast-paced environment.
Highest-signal resume keywords
Basic Life Support (BLS)Certified Nurse Aide (CNA)Emergency Medical Technician (EMT)Patient Care Assistant ExperienceMedical Terminology Interpretation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EKG AdministrationPhlebotomySpecimen HandlingPatient TransportClinical Competency TestingBasic Math CalculationsMedical Record MaintenanceEquipment CleaningPatient Procedure AssistanceRoom Stocking
Soft Skills
Good Communication SkillsExcellent Customer Service SkillsOrganizational SkillsAbility to Manage StressAbility to Work Independently
Tools & Technologies
MUSE System
Certifications & Qualifications
High School Diploma or EquivalentBasic Life Support (BLS)Certified Nurse Aide (CNA)Emergency Medical Technician (EMT)
Industry Keywords
Patient CareEmergency DepartmentPatient and Family Centered CareInfection PreventionClinical Environment
About the role
Key responsibilities & impact- Provide patient care and services including EKGs, phlebotomy, equipment cleaning, and room stocking under licensed-nurse supervision
- Perform secretarial duties including organizing paperwork, answering phones, paging, receiving Emergency Department patients, and maintaining medical records
- Transport patients safely throughout the hospital, including critical patients and deceased patients to the morgue
- Perform 1:1 patient sitting when necessary
- Apply restraints under provider direction and licensed-nurse supervision according to hospital policy
- Clean medical equipment and clinical environments to prevent infection
- Deliver specimens to the laboratory and follow specimen-handling procedures
- Arrange ambulance transfers when the department secretary is absent
- Perform EKGs and retrieve prior EKGs in the MUSE system
- Obtain laboratory specimens and support in-house draws
- Assist providers with patient procedures
- Clean and restock the glidescope and assigned rooms
- Report medical equipment repair needs
- Empty linen bags when half full
- Practice Patient and Family Centered Care
Requirements
What you’ll need- High School Diploma or Equivalent
- Basic Life Support (BLS) required
- Certified Nurse Aide (CNA) state-specific certification or Emergency Medical Technician (EMT) license required
- ED medical technician or patient care assistant experience preferred
- Ability to work in a fast-paced, often stressful environment
- Good communication skills
- Ability to set and reset priorities
- Excellent customer service skills
- Ability to speak, read, and write English
- Ability to pass clinical competency, basic math, and reading testing
- Ability to perform basic math calculations and measurements
- Ability to interpret basic medical terminology and abbreviations
- Ability to enter and retrieve computerized information
- Physical ability to push, transfer, and pull heavy loads
- Physical ability to meet core job requirements in the practice setting
- Organizational skills to set priorities and complete assigned work
- Ability to manage stress related to patient care and changing hospital conditions
- Ability to work independently
- Ability to work in a fast-paced, physically taxing environment
- Per diem commitment of 16 shifts in 6 months, including at least 1–2 weekend shifts per month
- Minimum 8-hour shifts
- Weekend and holiday rotation
Benefits
Comp & perks- Competitive base pay
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses as applicable
- Recognition programs
- Reasonable accommodation for individuals with disabilities