ED Unit Services Technician

Mass General Brigham

. Provide patient care and services including EKGs, phlebotomy, equipment cleaning, and room stocking under licensed nurse supervision .

Posted 10/2/2026part-timeJamaica Plain • Massachusetts • United StatesMid-LevelSenior💰 $19 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care services, including EKGs, phlebotomy, and vital signs monitoring, while maintaining compliance with hospital policies and regulations. Skilled in using Epic EHR for documentation and providing support in fast-paced emergency and critical care environments.

Highest-signal resume keywords

Basic Life Support (BLS)Certified Nurse Aide (CNA)Emergency Medical Technician (EMT)Patient Care AssistanceEpic EHR Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EKGsPhlebotomyVital Signs MonitoringPatient ObservationSpecimen HandlingEquipment CleaningRoom StockingPICC Placement AssistanceBlood Glucose MonitoringIntake/Output Management

Soft Skills

Good Communication SkillsExcellent Customer Service SkillsAbility to Set and Reset PrioritiesAbility to Work in a Fast-Paced EnvironmentTeam Collaboration

Tools & Technologies

Medi-Tech SystemEpic EHR

Certifications & Qualifications

Basic Life Support (BLS)Certified Nurse Aide (CNA)Emergency Medical Technician (EMT)

Industry Keywords

Patient CareEmergency Department (ED)Intensive Care Unit (ICU)Quality Improvement ProgramsCompliance with Hospital Policies

About the role

Key responsibilities & impact

Provide patient care and services including EKGs, phlebotomy, equipment cleaning, and room stocking under licensed nurse supervision
Perform secretarial duties including organizing paperwork, answering phones, paging providers, and registering Emergency Department patients in the Medi-Tech system
Safely transport patients, supplies, specimens, and deceased patients throughout the hospital
Perform 1:1 patient observation when necessary
Identify and report patient safety risks and changes in patient condition to licensed nurses
Maintain supplies, clean equipment, manage linens, trash, medical waste, and disposable items
Answer call lights and telephone calls and relay accurate messages
Provide basic nursing care, including bathing, shaving, mouth care, perineal care, linen changes, vital signs, intake/output, blood glucose monitoring, and daily weights
Deliver specimens to the laboratory using proper handling procedures
Document care and patient data in Epic EHR
Assist interdisciplinary staff and participate in interdisciplinary teams
Provide non-clinical information and basic patient-care instruction to patients and families
Assist with PICC placement procedures, sterile-field setup, supplies, patient positioning, and post-procedure cleanup as assigned
Participate in quality-improvement programs and communicate quality issues
Maintain compliance with hospital policies, competencies, standards, and applicable regulations

Requirements

What you’ll need

High School Diploma or Equivalent
Basic Life Support (BLS) required
Certified Nurse Aide (CNA) state-specific certification required OR Emergency Medical Technician (EMT) license required
ED experience as a medical technician or patient care assistant in an Emergency setting preferred
ICU: 1 year experience as a medical technician or patient care assistant preferred
OPIC, Perioperative, or IV Therapy experience as a medical technician or patient care assistant preferred
Ability to work in a fast-paced, often stressful environment
Good communication skills
Ability to set and reset priorities
Excellent customer service skills
Ability to work in a fast-paced critical care environment
Per diem requirement: 16 shifts in 6 months, including at least 1–2 weekend shifts per month
Minimum 8-hour shifts
Weekend and holiday rotation

Benefits

Comp & perks

Competitive base pay
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses as applicable
Recognition programs
Reasonable accommodation for applicants with disabilities