Inpatient Psych Unit Secretary

. Perform secretarial duties and coordinate unit/floor procedures under the Nursing Director .

Posted 10/15/2026full-timeJamaica Plain • Massachusetts • United StatesJuniorMid-Level💰 $20 - $29 per hourWebsite

Key responsibilities & impact

Perform secretarial duties and coordinate unit/floor procedures under the Nursing Director
Answer unit phones, take and deliver messages, and place pages and phone calls
Collaborate with healthcare team members and other departments
Schedule patient diagnostic tests, appointments, and consults
Maintain patient medical records according to hospital policies
Initiate and track Facilities, Bio Med, Housekeeping, and IT requests
Order and distribute unit, clerical, and patient-care supplies
Coordinate patient admissions, discharges, and transfers
Coordinate discharge logistics, including transportation and equipment
Use bed management and Meditech systems to update records, enter requests, and print labels and reports
Participate in shift handoff communication
Receive and orient visitors and provide basic unit information
Answer patient call lights and communicate requests to clinical staff
Provide clerical support and backup patient transport coverage
Float to other pods or units as requested
Participate in quality improvement projects, committees, SEAQ programs, staff meetings, and continuing education
Orient or precept new personnel as assigned
Maintain confidentiality and support a safe, culturally respectful environment

What you’ll need

High School Diploma or Equivalent required
Associate's Degree preferred
1-2 years of experience in a medical or customer service setting preferred
Knowledge of Medical Terminology preferred
Computer knowledge of Microsoft Office strongly preferred
Excellent interpersonal skills
Ability to work as a team member
Ability to work under stressful conditions and adapt to changing pace, interruptions, emergencies, and acutely ill patients
Ability to work independently with well-developed organizational skills
Demonstrated verbal and written communication skills
Flexibility and willingness to adapt to diverse roles
Knowledge and skills to provide indirect care appropriate to adolescent through geriatric patients
Ability to sit and/or stand for an extended period
Ability to assist lifting and carrying up to 20 lbs.
Ability to assist with transportation of patients
Demonstrated customer service skills
Full-time evening availability, every other weekend and holiday rotation

Comp & perks