Inpatient Psych Unit Secretary

. Perform secretarial duties and coordinate unit/floor procedures under the Nursing Director .

Posted 10/15/2026part-timeJamaica Plain • Massachusetts • United StatesJunior💰 $20 - $29 per hourWebsite

Key responsibilities & impact

Perform secretarial duties and coordinate unit/floor procedures under the Nursing Director
Answer and manage unit phones, take messages, and place pages and calls
Collaborate with healthcare team members and departments
Schedule patient diagnostic tests, appointments, and consults
Maintain, label, organize, copy, and request patient medical records
Initiate and track Facilities, Bio Med, Housekeeping, and IT requests
Order and distribute unit, clerical, and patient care supplies
Coordinate patient admissions, transfers, discharges, transportation, and equipment
Enter, update, and print bed management, diet, advance directive, code status, medication reconciliation, restraint, billing, and other reports
Use Meditech, eBUY, VOCERA, bed management, and Quadramed systems
Answer patient call lights and communicate requests to clinical staff
Receive and orient visitors and provide basic unit information
Provide clerical support and float to other pods or units as requested
Participate in handoff communication, staff meetings, competency activities, quality improvement projects, committees, and SEAQ programs
Orient or precept new personnel as assigned
Maintain confidentiality and support safe, patient- and family-centered care

What you’ll need

High School Diploma or Equivalent required
Associate's Degree preferred
1-2 years of experience in a medical or customer service setting preferred
Knowledge of Medical Terminology preferred
Computer knowledge of Microsoft Office strongly preferred
Excellent interpersonal skills
Ability to work as a team member
Ability to work under stressful conditions and adapt to changing pace, interruptions, emergencies, and acutely ill patients
Ability to work independently with well-developed organizational skills
Demonstrated verbal and written communication skills
Flexibility and willingness to adapt to diverse roles
Knowledge and skills to provide indirect care appropriate to adolescent through geriatric patients
Ability to sit and/or stand for an extended period
Ability to assist lifting and carrying up to 20 lbs.
Ability to assist with transportation of patients
Demonstrated customer service skills
At least 1-2 weekend shifts per month
8-hour shifts minimum
Weekend and holiday rotation

Comp & perks