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Lead Medical Assistant, Orthopedics
Mass General Brigham. Provide leadership to the Medical Assistant team, including day-to-day direction, training, mentoring, performance guidance, and support for professional growth .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team management skills while providing clinical oversight and ensuring quality patient care. Proficient in clinical and administrative responsibilities, including orthopedic casting, electronic health record systems, and maintaining patient confidentiality.
Highest-signal resume keywords
Certified Medical AssistantOrthopedic Casting ExperienceElectronic Health Record Systems ProficiencyLeadership and Team Management SkillsKnowledge of HIPAA Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ResponsibilitiesAdministrative ResponsibilitiesVital Signs MeasurementBlood Sample CollectionQuality Control ProgramsPatient Flow CoordinationImmunization AdministrationMedical Terminology KnowledgePerformance EvaluationsCompetency Assessments
Soft Skills
Interpersonal Communication SkillsAttention to DetailOrganizational AbilitiesMultitaskingAdaptability
Tools & Technologies
Medical Office SoftwareElectronic Health Record Systems
Certifications & Qualifications
Certified Medical AssistantBasic Life Support Certification
Industry Keywords
Patient CareHealthcare EnvironmentQuality and Safety InitiativesPatient PrivacyCollaboration
About the role
Key responsibilities & impact- Provide leadership to the Medical Assistant team, including day-to-day direction, training, mentoring, performance guidance, and support for professional growth
- Assign tasks and responsibilities, balance workloads, coordinate coverage schedules, and promote effective use of staffing and resources
- Foster a positive, collaborative environment supporting teamwork, accountability, clear communication, and exceptional patient care
- Serve as liaison among site-based clinical staff, the Practice Manager, and the Medical Director or physicians
- Coordinate patient flow for timely, efficient care delivery
- Welcome and prepare patients for examinations; obtain and document medical histories, vital signs, height, weight, and manual blood pressure readings
- Assist providers with clinical care, complex office-based procedures, orthopedic casting, specimen collection, phlebotomy, and other Medical Assistant responsibilities within scope
- Provide clinical oversight for quality-control programs and contribute to quality and safety initiatives
- Coordinate new clinical initiatives and implement workflows improving quality, communication, and operational efficiency
- Participate in Medical Assistant interviews and serve as a preceptor for new hires or students
- Assist with competency assessments and provide input for performance evaluations
- Maintain immunization inventory, monitor expiration dates, and administer immunizations when applicable
- Complete administrative responsibilities including answering phones, preparing forms, coordinating with departments, and helping patients navigate care
- Protect patient privacy and maintain confidentiality
Requirements
What you’ll need- High school diploma or equivalent required
- Experience cannot be accepted in lieu of the education requirement
- Certified Medical Assistant credential from an approved issuer required
- Basic Life Support (BLS) certification preferred
- Three to five years of Medical Assistant experience required
- Demonstrated proficiency in clinical and administrative responsibilities
- Prior hands-on experience with orthopedic casting required
- Strong leadership and team-management skills
- Comprehensive knowledge of medical terminology, procedures, and protocols
- Proficiency with electronic health record systems and medical office software
- Ability to obtain vital signs and manual blood pressure readings and collect blood samples and other specimens
- Excellent written and verbal interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask, prioritize, and adapt in a fast-paced healthcare environment
- Knowledge of HIPAA and other privacy and security regulations
Benefits
Comp & perks- Medical, dental, and vision insurance
- A robust retirement savings program
- Generous paid time off
- Tuition assistance
- Professional development support
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs
- Reasonable accommodation for individuals with disabilities