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Medical Assistant
Mass General Brigham. Support daily operations and patient flow in community-based primary care and specialty outpatient practices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care support, including vital sign measurement, phlebotomy, and immunization administration under provider supervision. Strong ability to collaborate with clinical teams and manage patient flow in outpatient settings.
Highest-signal resume keywords
Medical Assistant ExperiencePhlebotomy SkillsEpic ExperienceNational MA CertificationBasic Life Support Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Sign MeasurementPatient DocumentationPhlebotomyImmunization AdministrationPatient EducationClinical AssistanceOffice AdministrationLaboratory Specimen PreparationPatient Flow ManagementMedical Record Keeping
Soft Skills
Patient AdvocacyCommunication SkillsTeam CollaborationProblem SolvingEmpathy
Tools & Technologies
Epic
Certifications & Qualifications
National MA CertificationBasic Life Support Certification
Industry Keywords
Ambulatory CareOutpatient PracticesPatient CareMedical Assistant TrainingQuality Initiatives
About the role
Key responsibilities & impact- Support daily operations and patient flow in community-based primary care and specialty outpatient practices
- Work alongside physicians, advanced practitioners, and other clinical team members
- Assist with examinations and treatment of patients under provider direction
- Assist junior Medical Assistants and participate in onboarding training
- Escort patients to examination rooms and prepare equipment
- Interview patients, obtain medical information, measure vital signs, weight, and height, and document records
- Explain treatment procedures, medications, diets, and physician instructions
- Order and organize patient education materials
- Perform office duties including answering phones, taking dictation, and completing insurance forms
- Liaise with other departments and advocate for patients
- Collect, log, and prepare blood, tissue, and other laboratory specimens
- Perform phlebotomy when competent
- Maintain immunization inventory and check expiration dates
- Provide immunizations when applicable under provider supervision
- Participate in departmental quality initiatives including two patient identifiers and hand hygiene
- Ensure patient comfort and address patient concerns
Requirements
What you’ll need- High School Diploma or Equivalent required
- 1-2 years of direct Medical Assistant experience or medical field work required
- Medical Assistant training program, course, diploma program, or minimum of 1 year professional experience
- National MA certification via AAMA, AMT, NHA, or NCCT strongly preferred
- Basic Life Support (BLS) certification preferred
- Certified Medical Assistant (National Certification) preferred
- Epic experience strongly preferred
- Ambulatory/Outpatient experience strongly preferred
- Ability to perform phlebotomy if competence is demonstrated
- Certification or 3 years of experience administering a vaccine, with provider supervision, for applicable immunization duties
Benefits
Comp & perks- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses as applicable
- Recognition programs
- Reasonable accommodation for applicants with disabilities