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Mass General Brigham

Mental Health Worker

Mass General Brigham

. Provide direct patient care under the supervision of a Registered Nurse .

Posted 9/23/2026full-timeJamaica Plain • Massachusetts • United StatesJuniorMid-Level💰 $19 - $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in providing direct patient care in a psychiatric setting, utilizing de-escalation techniques and behavioral interventions while collaborating with healthcare teams. Proficient in monitoring patient conditions, documenting observations, and maintaining a safe environment.

Highest-signal resume keywords
Inpatient Psychiatric ExperienceBasic Life Support (BLS) CertificationDe-Escalation TechniquesPatient Care CoordinationComputer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient CareVital Signs MonitoringBehavioral Intervention StrategiesDocumentation in Medical RecordsMilieu Group CoordinationSafety ChecksActivities of Daily Living AssistanceRestraint/Seclusion ParticipationGroup Treatment Program ParticipationPatient Property Management
Soft Skills
CollaborationCommunicationEmpathyProblem-SolvingCustomer Service
Tools & Technologies
OutlookPeopleSoftFaulkner 411Databases
Certifications & Qualifications
Basic Life Support (BLS)CPR Certification
Industry Keywords
Psychiatric CareMental HealthInterdisciplinary Healthcare TeamCompetency ActivitiesQuality Improvement

About the role

Key responsibilities & impact
  • Provide direct patient care under the supervision of a Registered Nurse
  • Monitor patients and the tone and activity of the psychiatric unit
  • Coordinate and execute milieu groups and unit activities
  • Maintain a safe environment and perform safety checks
  • Use de-escalation, limit-setting, and behavioral intervention strategies
  • Participate in restraint/seclusion when less restrictive measures fail and monitor restrained or secluded patients
  • Assist adult and geriatric patients with activities of daily living
  • Take and document vital signs, weights, blood glucose, and specimens
  • Notify registered nurses of abnormal findings or changes in patient condition
  • Assist with admissions, belongings searches, and patient property management
  • Follow milieu care plans and participate in group treatment programs
  • Collaborate with nurses and interdisciplinary healthcare team members
  • Attend team meetings, teaching conferences, and special case conferences
  • Document patient observations and group notes in the medical record
  • Use Outlook, PeopleSoft, Faulkner 411, and other databases
  • Support patient and family psychosocial needs and provide resource information
  • Participate in competency, quality improvement, and customer service activities
  • Coordinate patient information and care across departments and facilities

Requirements

What you’ll need
  • High School Diploma or Equivalent required
  • Bachelor's Degree in Psychology preferred
  • Bachelor's Degree in Mental Health preferred
  • Basic Life Support (BLS) certification required
  • 2+ years of inpatient psychiatric experience preferred
  • Previous group experience preferred
  • Two years inpatient MHW experience will be considered in lieu of bachelor's degree
  • Computer proficiency
  • Ability to maintain CPR certification
  • Ability to complete annual competencies and ongoing education
  • Ability to work 40-hour evening shifts
  • Ability to work onsite at 1133 Centre Street

Benefits

Comp & perks
  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses as applicable
  • Recognition programs
  • Professional development support
  • Reasonable accommodation for individuals with disabilities