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Mass General Brigham

Senior Director – Marketing and Communications, Project Management

Mass General Brigham

. Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks, and improve productivity .

Posted 10/26/2026full-timeSomerville • Massachusetts • United StatesSenior💰 $140,000 - $170,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workflow optimization, project management, and team leadership, with a strong focus on strategic planning, budgeting, and performance tracking. Proven ability to foster collaboration and drive change in a fast-paced environment.

Highest-signal resume keywords
Workflow OptimizationProject Management TechnologyBudgeting and Performance TrackingCross-Functional Team ManagementStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workflow OptimizationProcess Improvement MethodologiesProject ManagementBudgetingPerformance Tracking
Soft Skills
Strategic ThinkingCommunicationAnalytical SkillsProblem SolvingTeam Collaboration
Tools & Technologies
Microsoft 365BasecampWorkfrontAsana
Industry Keywords
Project DeliveryKPI MonitoringResource PlanningDigital Engagement ServicesFundraising Efforts

About the role

Key responsibilities & impact
  • Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks, and improve productivity
  • Manage the project and content management team, including performance reviews, job descriptions, recruitment, mentoring, coaching, and career advice
  • Advocate for the team and partner with Development and hospital colleagues in fundraising efforts
  • Manage end-to-end delivery of marketing, communications, and digital engagement services
  • Lead implementation and optimization of project management tools and platforms such as Workfront
  • Contribute to fiscal year planning, goal setting, tracking, and budgeting
  • Establish and monitor KPIs, measure outcomes, and report results to leadership and stakeholders
  • Foster collaboration and open communication across the team
  • Monitor departmental human, financial, and technological resources

Requirements

What you’ll need
  • Bachelor’s degree required
  • 10+ years of related experience
  • Proven ability to manage cross-functional teams and lead resource planning at a senior level
  • Expertise in workflow optimization, process improvement methodologies, and project management technology
  • Experience with budgeting and performance tracking in a fast-paced, results-oriented environment
  • Exceptional strategic thinking, communication, and analytical skills
  • Ability to solve problems and drive change
  • Track record of facilitating team collaboration and ensuring seamless project delivery
  • Proficiency in Microsoft 365 applications
  • Proficiency in Basecamp, Workfront, and Asana
  • Current resume and cover letter required for application

Benefits

Comp & perks
  • Excellent benefits
  • Hybrid flexible work schedule
  • Career advancement opportunities
  • Differentials, premiums and bonuses as applicable
  • Recognition programs
  • Reasonable accommodation for individuals with disabilities
  • Professional growth support