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Senior Director – Marketing and Communications, Project Management
Mass General Brigham. Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks, and improve productivity .
Posted 10/26/2026full-timeSomerville • Massachusetts • United StatesSenior💰 $140,000 - $170,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workflow optimization, project management, and team leadership, with a strong focus on strategic planning, budgeting, and performance tracking. Proven ability to foster collaboration and drive change in a fast-paced environment.
Highest-signal resume keywords
Workflow OptimizationProject Management TechnologyBudgeting and Performance TrackingCross-Functional Team ManagementStrategic Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow OptimizationProcess Improvement MethodologiesProject ManagementBudgetingPerformance Tracking
Soft Skills
Strategic ThinkingCommunicationAnalytical SkillsProblem SolvingTeam Collaboration
Tools & Technologies
Microsoft 365BasecampWorkfrontAsana
Industry Keywords
Project DeliveryKPI MonitoringResource PlanningDigital Engagement ServicesFundraising Efforts
About the role
Key responsibilities & impact- Design, implement, and refine workflow processes to streamline operations, reduce bottlenecks, and improve productivity
- Manage the project and content management team, including performance reviews, job descriptions, recruitment, mentoring, coaching, and career advice
- Advocate for the team and partner with Development and hospital colleagues in fundraising efforts
- Manage end-to-end delivery of marketing, communications, and digital engagement services
- Lead implementation and optimization of project management tools and platforms such as Workfront
- Contribute to fiscal year planning, goal setting, tracking, and budgeting
- Establish and monitor KPIs, measure outcomes, and report results to leadership and stakeholders
- Foster collaboration and open communication across the team
- Monitor departmental human, financial, and technological resources
Requirements
What you’ll need- Bachelor’s degree required
- 10+ years of related experience
- Proven ability to manage cross-functional teams and lead resource planning at a senior level
- Expertise in workflow optimization, process improvement methodologies, and project management technology
- Experience with budgeting and performance tracking in a fast-paced, results-oriented environment
- Exceptional strategic thinking, communication, and analytical skills
- Ability to solve problems and drive change
- Track record of facilitating team collaboration and ensuring seamless project delivery
- Proficiency in Microsoft 365 applications
- Proficiency in Basecamp, Workfront, and Asana
- Current resume and cover letter required for application
Benefits
Comp & perks- Excellent benefits
- Hybrid flexible work schedule
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs
- Reasonable accommodation for individuals with disabilities
- Professional growth support