Supervisor, Outpatient Pediatrics

Mass General Brigham

. Supervise and guide a team of administrative support staff .

Posted 11/6/2026full-timeFoxborough • Massachusetts • United StatesMid-LevelSenior💰 $70,990 - $103,230 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative processes and procedures, with a strong focus on team supervision, organizational skills, and effective communication. Proven ability to enhance operational efficiency through problem-solving and decision-making in a medical office environment.

Highest-signal resume keywords

Bachelor's Degree In Business Administration3–5 Years Of Administrative Experience2–3 Years Of Medical Office ExperienceSupervisory ExperienceStrong Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Administrative ProcessesCalendar ManagementRecord MaintenanceProcess ImprovementMeeting CoordinationTravel ArrangementAutomation IdentificationFile ManagementProfessional Development TrainingInterdepartmental Liaison

Soft Skills

Excellent CommunicationInterpersonal AbilitiesProblem-Solving SkillsDecision-Making SkillsAttention To Detail

Industry Keywords

Medical OfficeHospital ExperienceManaged Care ExperienceAdministrative SupportTeam Supervision

About the role

Key responsibilities & impact

Supervise and guide a team of administrative support staff
Provide direction, coaching, and support
Oversee and coordinate administrative tasks and processes
Manage calendars and schedule appointments
Coordinate meetings and arrange travel
Maintain records and files
Assess and improve administrative processes and procedures
Identify opportunities for automation, standardization, and streamlining
Liaise between the administrative support team and other departments or stakeholders
Provide training, orientation, and professional development opportunities
Supervise both Spaulding Foxborough and Sandwich Pediatrics
Travel between sites as part of a 40-hour, 5-day schedule

Requirements

What you’ll need

Bachelor's Degree in Business Administration required
Bachelor's Degree in a related field of study required
3–5 years of administrative experience required
2–3 years of medical office, hospital, or managed care experience required
1–2 years of supervisory experience preferred
Proven experience in administrative support roles, with some supervisory or leadership experience
Knowledge of administrative processes, procedures, and best practices
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Problem-solving and decision-making skills
Attention to detail and ability to handle multiple priorities

Benefits

Comp & perks

Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses as applicable
Recognition programs
Professional growth support
Reasonable accommodation for applicants with disabilities