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Business Analyst, Product Development – Technology
MassMutual. Lead requirements strategy for complex, cross-functional insurance product initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Business Analysis and Systems Analysis within the insurance domain, with a strong focus on leading requirements for complex systems and technology initiatives. Proficient in translating business objectives into actionable system requirements while ensuring alignment across cross-functional teams.
Highest-signal resume keywords
Business AnalysisInsurance Product DevelopmentRequirements ManagementAgile Delivery ModelsStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Systems AnalysisRequirements ElicitationFunctional RequirementsSoftware Delivery LifecycleData IntegrationProduct SpecificationsRegulatory ComplianceSolution DesignVendor CoordinationBusiness Analysis Deliverables
Soft Skills
FacilitationCollaborationCommunicationProblem SolvingAlignment Driving
Tools & Technologies
JiraConfluenceServiceNowVisioMiroExcelPowerPointSQL
Certifications & Qualifications
CBAPCCBAPMI-PBACSPOSAFeSix Sigma
Industry Keywords
Insurance OperationsLife InsuranceAnnuityDisabilityUnderwritingPolicy AdministrationBillingClaims
Tech Stack
Tools & technologiesServiceNowSQL
About the role
Key responsibilities & impact- Lead requirements strategy for complex, cross-functional insurance product initiatives
- Elicit, document, decompose, validate, and prioritize business and functional requirements
- Partner with business and technology stakeholders to shape solution approaches and evaluate impacts and dependencies
- Maintain requirements traceability across design, development, testing, implementation, and post-launch support
- Facilitate working sessions, resolve ambiguity, and drive alignment across teams
- Apply insurance domain knowledge and systems thinking to identify gaps and strengthen solutions throughout the product lifecycle
- Translate business objectives into clear, actionable system requirements and solution definitions
- Support successful delivery from concept through implementation
Requirements
What you’ll need- Bachelor's Degree
- 8+ years of experience in Business Analysis, Business Systems Analysis, Product Analysis, Systems Analysis, or a related technology delivery role
- 3+ years of experience supporting insurance operations and technology initiatives in areas such as Life, Annuity, Disability, Underwriting, Policy Administration, Billing, Claims, or related insurance functions
- 10+ years of progressive Business Analysis or Business Systems Analysis experience preferred as an ideal qualification
- 3+ years of experience leading requirements for complex systems, integrations, vendor platforms, or cross-functional technology initiatives
- 5+ years of experience supporting multiple phases of the software delivery lifecycle
- 5+ years of experience developing business analysis deliverables
- 3+ years of experience facilitating requirements and solution design sessions
- 3+ years of experience preparing and presenting requirements, recommendations, and project updates to senior leaders and stakeholders
- Advanced knowledge of insurance product development, including product specifications, state filing considerations, regulatory impacts, and launch readiness
- Experience across Agile, hybrid, and waterfall delivery models
- Experience with insurance technology capabilities including policy administration, underwriting, illustrations, product or rules engines, data integrations, correspondence, reporting, or digital platforms
- Experience coordinating delivery with third-party vendors, managed service partners, or enterprise shared service teams
- Proficiency with Jira, Confluence, ServiceNow, Visio, Miro, Excel, PowerPoint, SQL, or comparable tools
- Professional certification such as CBAP, CCBA, PMI-PBA, CSPO, SAFe, Six Sigma, or comparable credential
Benefits
Comp & perks- Competitive salaries
- Incentive and bonus opportunities
- Bonus target or Variable Incentive Compensation component
- Access to learning, development, and internal networks supporting continuous growth and skill-building
- Employee-led communities and forums fostering connection, learning, and inclusion
- Inclusive, vibrant, and diverse culture
- Industry-leading pay and benefits
- Accommodation support for the application process