MassMutual

Product Analyst

• Lead requirements strategy for complex, cross-functional insurance product initiatives
• Elicit, document, decompose, validate, and prioritize business and functional requirements
• Partner with business and technology stakeholders to shape solution approaches and evaluate impacts and dependencies
• Maintain requirements traceability across design, development, testing, implementation, and post-launch support
• Facilitate working sessions, resolve ambiguity, and drive alignment across teams
• Apply insurance domain knowledge and systems thinking to identify gaps and strengthen solutions throughout the product lifecycle
• Translate business objectives into clear, actionable system requirements and solution definitions
• Support successful delivery from concept through implementation

Business Analyst, Product Development – Technology

Executive

• Provide senior-level administrative and operational support across Corporate Strategy, Corporate Development, and Treasury
• Manage complex calendars for senior Corporate Finance leaders, including prioritization, focus-time protection, multi-time-zone scheduling, and conflict resolution
• Coordinate leadership meetings, staff meetings, strategic planning sessions, Corporate Development updates, Treasury meetings, and executive decision-making forums
• Prepare agendas, executive-ready materials, meeting documentation, and action-item follow-up
• Support planning cycles, leadership engagement materials, strategic initiative updates, transaction-related coordination, Treasury routines, and quarterly reviews
• Maintain distribution lists, organizational materials, key documents, and process artifacts
• Assist with Office of Enterprise Resilience coordination and information and data security requirements
• Arrange domestic and international travel, manage itineraries, prepare expense reports, and coordinate budgets, invoices, and vendors
• Plan and execute executive meetings, leadership offsites, strategy sessions, business reviews, conferences, and team events
• Coordinate event venues, logistics, vendors, attendee communications, conference rooms, catering, and meeting materials
• Identify and implement process improvements using technology tools including Microsoft 365
• Handle confidential information and coordinate with internal stakeholders and administrative peers
• Assist with campus and talent recruitment event planning

Executive Liaison

Consultant

• Work directly with producers and existing customers to identify growth opportunities
• Support benefit re-enrollments and steward key producer and client relationships
• Collaborate with sales and service to drive disability growth, client satisfaction, and loyalty
• Build, nurture, and manage relationships with producers and clients as primary point of contact and trusted advisor
• Identify new business opportunities with existing customers and producers
• Develop strategies to increase enrollment, adoption, and retention of Executive Disability products
• Guide clients and producers through the renewal process
• Plan and execute enrollment and re-enrollment campaigns with sales, marketing, and implementation teams
• Develop timelines, materials, and communication strategies for enrollment campaigns
• Provide product consulting to field force, brokers, and employers
• Oversee onboarding of new group sales and support first enrollment and billing
• Troubleshoot implementation issues and provide hands-on support
• Maintain and grow relationships with high-performing producers
• Visit customer locations for meetings, presentations, and relationship-building as required

Worksite Executive, Disability Re-Enrollment, Client Consultant

• Evaluate complex and medically challenging individual life insurance underwriting and disability claims referrals
• Review, interpret, and evaluate attending physician statements, medical records, laboratory results, diagnostic studies, and specialist reports
• Identify relevant mortality and morbidity risks
• Read and interpret EKG/ECG results and other diagnostic testing
• Provide education and medical consultation to underwriters, claims examiners, and business partners
• Lead and contribute to the development, review, maintenance, and enhancement of underwriting medical manuals, guidelines, and reference materials
• Maintain expert-level knowledge of medical literature, clinical developments, treatment advances, and emerging trends relevant to insurance medicine and risk assessment

Medical Consultant

Platform Engineer

• Contribute to platform components including cloud infrastructure, AI serving layers, and developer tooling under senior engineer guidance
• Support design and implementation of platform features such as the LLM gateway, model serving infrastructure, and integration patterns
• Write code, tests, and documentation with regular team feedback
• Participate in design reviews and code reviews
• Pair with experienced engineers on real problems
• Take ownership of well-scoped tasks within larger initiatives and deliver them to production
• Learn and support reliability practices including monitoring, alerting, SLOs, and incident reviews
• Build familiarity with access management, audit logging, governance, compliance, and AI usage policies
• Communicate learnings, flag blockers, and collaborate with teammates and partner teams
• Develop technical independence through mentorship, pairing, and continuous learning

AI Platform Engineer

Full-stack Engineer

• Develop full stack applications in a fast-paced, innovative, and collaborative environment
• Support projects and business-as-usual production delivery
• Resolve defects and provide ongoing production support
• Support non-discretionary compliance, audit, and regulatory requests
• Adopt leading-edge technologies, implementation patterns, and data management standards and controls
• Support product delivery, financial planning services, lending services, and investment operations
• Collaborate with project workstreams, business stakeholders, IT groups, and business users
• Deliver high-quality solutions quickly while maintaining best practices and strategic goals
• Prepare and review product documentation, written instructions, and technical literature

Business Analyst, Product Development – Technology

Executive Liaison

Worksite Executive, Disability Re-Enrollment, Client Consultant

Medical Consultant

AI Platform Engineer

Full Stack Developer