Business Process Strategy Consultant

MassMutual

. Serve as the centralized role accountable for business analysis requirements across programs and projects .

Posted 10/20/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $113,100 - $148,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, including gathering and documenting requirements, analyzing current and future-state processes, and facilitating decision-making across diverse groups. Proven ability to advocate for business interests and collaborate with stakeholders to drive strategic initiatives in financial services and worksite benefits.

Highest-signal resume keywords

Business AnalysisFinancial Services ExperienceRequirements GatheringProcess DocumentationStakeholder Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business RequirementsFunctional RequirementsDecision AnalysisData-Driven Decision MakingProject PlanningUser Experience AnalysisStrategic Initiative DevelopmentImpact AnalysisDocumentationProject Scheduling

Soft Skills

InfluencingNegotiationFacilitationCollaborationCommunication

Certifications & Qualifications

Bachelor’s DegreeHigh School Diploma/GED

Industry Keywords

Worksite BenefitsVoluntary BenefitsGroup Life InsuranceSupplemental Health InsuranceBusiness Improvement Projects

About the role

Key responsibilities & impact

Serve as the centralized role accountable for business analysis requirements across programs and projects
Ensure requirements and business analysis efforts are effectively delivered throughout project phases
Support leadership with complex decision analysis, optionality, and presentations for decision
Consider data-driven decisions, market considerations, and long-term strategy when defining future-state requirements
Analyze impacts and develop strategic potential solutions
Advocate and represent business interests in strategic initiative development and implementation
Create functional requirements to fulfill business requirements
Analyze and document current and future-state business processes, including user and information system roles
Collaborate with program managers on roadmap planning and prioritization
Lead analysis and recommendations for key decisions advancing projects and programs to target state
Keep User Experience and Worksite Value Stream considerations current in analysis and planning
Negotiate and influence requirements to represent business and customer needs
Collaborate with business, technology, operations, and compliance partners across value chains
Conduct iterative meetings with users and stakeholders for requirement finalization, refinement, documentation, and approval
Gather and analyze requirements; estimate project completion time; prepare schedules and design documentation; conduct design reviews, development, testing, deployment, and project planning

Requirements

What you’ll need

Bachelor’s Degree or High School Diploma/GED with 6+ years of business analysis or consulting experience
6+ years of business analysis or consulting experience
3+ years of financial services, or group life and/or supplemental health insurance products experience
Worksite or Voluntary Benefits experience
Worksite business improvement project experience
Experience performing and documenting analysis of current and future state business processes including user and information system roles
Ability to lead and facilitate diverse groups while influencing key decision makers based on analysis findings
Experience gathering business requirements through interviews or group requirements sessions and generating detailed business requirements/stories
Ability to understand business needs and how digital solutions may meet those needs
Ability to understand program-level work and coordinate it into prioritized initiatives

Benefits

Comp & perks

Incentive and bonus opportunities
Access to learning, development, and internal networks
Employee-led communities and forums
Industry leading pay and benefits
Inclusive, vibrant and diverse culture
Accommodation support for the application process