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RPA System Analyst, Enterprise Automation
MassMutual. Lead business stakeholders in executing automation discovery roadmaps, including process analysis, improvement, and automation implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in RPA analysis practices and the ability to lead automation discovery roadmaps, translating business needs into actionable requirements and process designs. Skilled in facilitating stakeholder discussions, managing multiple assignments, and supporting testing and operational transitions.
Highest-signal resume keywords
RPA Analysis PracticesAutomation Discovery RoadmapsProcess Analysis and ImprovementStakeholder FacilitationTestable Requirements Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MapsDecision TablesAcceptance CriteriaFuture-State DesignsAutomation RecommendationsValue CasesRisk IdentificationDependency ManagementDefect ClarificationDocumentation
Soft Skills
Stakeholder CommunicationConflict ResolutionTime ManagementConstructive Support
Industry Keywords
Automation ImplementationOperational ReadinessCapacity ManagementQuality ImprovementCustomer Experience
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Lead business stakeholders in executing automation discovery roadmaps, including process analysis, improvement, and automation implementation
- Evaluate automation suitability and feasibility with stakeholders, solution architects, developers, testers, and delivery leads
- Translate business needs into requirements, use cases, process maps, decision tables, acceptance criteria, and future-state designs
- Develop automation recommendations and value cases covering efficiency, capacity, cost, quality, customer experience, risk reduction, scalability, and operational readiness
- Facilitate stakeholder discussions, resolve unclear or conflicting inputs, and maintain alignment on scope, priorities, requirements, and outcomes
- Manage multiple concurrent assignments with timely status communication and adherence to standards and governance
- Partner across design, development, testing, implementation, and stabilization
- Support test-scenario development, defect clarification, business readiness, training, and transition to operations
- Monitor outcomes and recommend improvements to automation processes, analyst practices, intake quality, documentation, and delivery consistency
- Serve as a knowledgeable resource for RPA analysis practices and support less-experienced analysts
Requirements
What you’ll need- Experience with RPA analysis practices
- Ability to lead automation discovery roadmaps
- Ability to perform process analysis and improvement
- Ability to evaluate automation suitability and feasibility
- Ability to identify assumptions, risks, dependencies, and constraints
- Ability to translate business needs into testable requirements, use cases, process maps, decision tables, acceptance criteria, and future-state designs
- Ability to develop automation recommendations and value cases
- Ability to facilitate stakeholder discussions and drive decisions
- Ability to manage multiple concurrent assignments
- Ability to support testing, business readiness, training, and transition to operations
- Ability to provide constructive support to less-experienced analysts
Benefits
Comp & perks- Competitive salaries
- Incentive and bonus opportunities
- Bonus target or Variable Incentive Compensation component
- Industry-leading pay and benefits
- Inclusive, vibrant, and diverse culture
- Growth and career opportunities
- Accommodation support for the application process