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Worksite Executive, Disability Re-Enrollment, Client Consultant
MassMutual. Work directly with producers and existing customers to identify growth opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and driving growth in the disability insurance sector, with a strong focus on enrollment strategies and customer satisfaction. Proven ability to collaborate with cross-functional teams to enhance product adoption and retention.
Highest-signal resume keywords
Disability Insurance ProductsClient Relationship ManagementEnrollment Campaign PlanningProcess ImprovementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Group Benefits ExperienceSales Strategy DevelopmentCustomer-Facing RolesAttention to DetailCapacity Management
Soft Skills
TeamworkInitiativeRelationship Building
Certifications & Qualifications
Bachelor's DegreeHigh School Diploma
Industry Keywords
Executive Disability ProductsEnrollmentRenewal ProcessImplementation SupportFinancial Services
About the role
Key responsibilities & impact- Work directly with producers and existing customers to identify growth opportunities
- Support benefit re-enrollments and steward key producer and client relationships
- Collaborate with sales and service to drive disability growth, client satisfaction, and loyalty
- Build, nurture, and manage relationships with producers and clients as primary point of contact and trusted advisor
- Identify new business opportunities with existing customers and producers
- Develop strategies to increase enrollment, adoption, and retention of Executive Disability products
- Guide clients and producers through the renewal process
- Plan and execute enrollment and re-enrollment campaigns with sales, marketing, and implementation teams
- Develop timelines, materials, and communication strategies for enrollment campaigns
- Provide product consulting to field force, brokers, and employers
- Oversee onboarding of new group sales and support first enrollment and billing
- Troubleshoot implementation issues and provide hands-on support
- Maintain and grow relationships with high-performing producers
- Visit customer locations for meetings, presentations, and relationship-building as required
Requirements
What you’ll need- 5+ years of workplace group benefits and/or disability industry experience, with a focus on sales and customer-facing roles
- Bachelor's degree or a high school diploma with 8+ years of experience in financial services
- Willingness to travel 10–15%
- Experience with disability insurance products, preferably group executive disability
- Demonstrated success requiring strong attention to detail, teamwork, and initiative
- Demonstrated capacity management and process improvement capabilities
- Excellent written and verbal communication
Benefits
Comp & perks- Incentive and bonus opportunities
- Variable Incentive Compensation component for sales-focused roles
- Industry-leading pay and benefits
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Inclusive, vibrant and diverse culture that encourages growth, openness and opportunities