Mastercard

Manager

🌐
Worldwide
❌ Jobs You've Hidden
⭐️ Saved Jobs
✅ Applied Jobs
✉️ Email Alerts
👤 Account
404 - Page Not Found
🌐
Worldwide
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Search
Remote jobs
Search Jobs by country
Search jobs by city
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Resources
About us
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Is Remote Rocketship legit?
Privacy policy
Terms of service
Job board SEO course
Remote Job Search MasterClass
Resume Review
AI Apply Copilot
OpenClaw job finder
API docs
Find jobs using your resume
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
Remote executive assistant jobs
Remote marketing jobs
Remote product designer jobs
Remote product manager jobs
Remote project manager jobs
Remote recruiter jobs
Remote sales jobs
Remote software engineer jobs
Jobs by Type
Remote full-time jobs
Remote part-time jobs
Remote contract jobs
Remote internship jobs
Remote entry-level jobs
Remote jobs with no experience required
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
Remote jobs with no degree required
Freelance remote jobs
Temporary remote jobs
Remote jobs hiring now
Stay at home mom jobs

Manager, Global Reach Program – Franchise Standards

Manager, Corporate Treasury

Sales

VP, Advertiser Sales Lead

Product Specialist

Associate Product Specialist, Product Management, Launch Program

Vice President

Vice President, Field CISO, Financial Services

Manager, Specialist Sales SME, SEE

Manager, Specialist Sales SEE

Product Manager

Security Solutions Product Lead – Southeast Asia Division East

AI Engineer

Director, AI Engineering – Transformation Team

Sales Engineer

Senior Sales Engineer

Full-stack Engineer

Senior Principal Software Engineering

Director

Director, Office of Transformation – Process Redesign

Data Scientist

Manager, Data Scientist

Engineer

• Develop, support, and maintain the IT service performance management process
• Analyze, review, and measure service-level performance against agreed Service Level Agreements (SLAs)
• Establish, implement, and enforce standards, procedures, and service levels to ensure Operational Level Agreements (OLAs) are met
• Define service delivery metrics and key performance indicators (KPIs) with business and service providers
• Create and maintain the IT service catalogue
• Evaluate and define strategies for process and procedure improvements
• Execute key Service Management Engineering project and process elements
• Conduct incident, problem, and change management activities
• Analyze service performance data to evaluate SLA compliance and identify operational improvements
• Update documentation for standards, procedures, and service levels
• Assist with service evaluation and KPI-based reporting
• Contribute recommendations for process evaluations, operational improvements, and efficiency gains
• Communicate with service providers to facilitate SLA adherence and escalate issues
• Contribute to solution development for new products and services and manage smaller projects or initiatives
• Drive project execution, milestones, dependencies, and delivery cadence
• Facilitate planning, requirements analysis, team commitments, and risk management
• Manage threat prioritization and remediation timelines to close security risks and maintain compliance

Senior Service Management Engineer

Manager, Product Management – Portfolio Intelligence