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Area Manager – Commercial Services
MasterCorp, Inc.. Manage day-to-day field operations for assigned commercial cleaning accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing commercial cleaning operations, including staff training, scheduling, and compliance with safety regulations. Proficient in maintaining operational efficiency while ensuring high-quality service delivery to clients.
Highest-signal resume keywords
Commercial Cleaning Operations ManagementStaff Training and SupervisionOccupational Safety KnowledgeMicrosoft Office ProficiencyDecision-Making Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Staff DevelopmentLabor Budget ManagementWork Request CoordinationRecord MaintenanceReport PreparationInventory ManagementPhysical Labor Capability
Soft Skills
Coaching and CounselingClient Relationship ManagementEffective Communication
Certifications & Qualifications
Associate's Degree or Equivalent Experience
Industry Keywords
Commercial CleaningField OperationsSafety Rules and RegulationsOperational Cost Control
About the role
Key responsibilities & impact- Manage day-to-day field operations for assigned commercial cleaning accounts
- Maintain staffing levels to ensure timely, quality work within labor budgets
- Identify staff development and training needs and ensure training occurs
- Evaluate, coach, and counsel associates for success
- Report work-related injuries and incidents according to proper procedures
- Train associates on technical and administrative duties
- Respond to and ensure completion of work requests, inspection notes, and client requests
- Coordinate job scheduling and work assignments, set priorities, and supervise direct reports at existing and new accounts
- Maintain records, prepare reports, and compose work-related correspondence
- Visit client sites consistently to ensure work meets client contracts and MCS standards
- Control operational costs, including labor, supplies, equipment, and cell phones
- Maintain equipment and supply inventories and place orders within budget
- Perform additional tasks as directed by MasterCorp Commercial Services Management
Requirements
What you’ll need- Associate’s Degree in a field related to the position or equivalent combination of work experience and education
- Two (2) years of progressive management responsibility in commercial cleaning operations
- Proven experience in methods used in the cleaning of commercial properties
- Demonstrated ability to train and supervise large numbers of associates
- Knowledge of occupational hazards, safety rules and regulations
- Proven ability to make appropriate decisions quickly and effectively
- Proficient in Microsoft Office: Email, Word, Excel
- Average of 25% travel on a monthly basis throughout the market
- Ability to perform required physical functions, including standing, walking, pushing, pulling, moving, lifting up to 25 lbs, bending, reaching, occasional ascending/descending, and repetitive motions
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for individuals with disabilities