Regional Operations Manager – Resort Operations

MasterCorp, Inc.

. Report directly to the Regional Director .

Posted 9/29/2026full-timeScottsdale • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong managerial and supervisory skills with extensive knowledge of operations and production management. Proficient in interpreting financial data to set production goals and effectively coordinating cross-departmental activities.

Highest-signal resume keywords

Operations ManagementFinancial Data InterpretationManagerial SkillsOrganizational SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementProduction ManagementFinancial Data InterpretationBudget PreparationEmployee TrainingInventory ManagementPerformance MeasurementStaff SchedulingLabor Needs AssessmentPolicy Development

Soft Skills

Managerial SkillsSupervisory SkillsAttention to DetailWritten CommunicationVerbal Communication

Certifications & Qualifications

Bachelor’s Degree in Business ManagementM.B.A. Preferred

Industry Keywords

H2B VisaJ1 VisaEmployee DisciplineShipping and ReceivingCross-Department Coordination

About the role

Key responsibilities & impact

Report directly to the Regional Director
Help plan and oversee daily operations of the region to achieve goals and objectives
Assist with hiring and training new employees
Help onboard foreign guest workers, including H2B and J1 visa holders
Organize and oversee assigned staff schedules and work
Provide coverage for open management positions within the region
Handle employee discipline and termination in accordance with company policy
Plan and organize daily production and operations activities
Measure productivity using performance data, financial data, and activity reports
Coordinate with human resources, finance, logistics, marketing, and sales departments
Oversee shipping and receiving functions
Assist with transportation of team members between airports, housing, and resorts
Conduct weekly inspections, inventory counts, and weekly reports
Cover Manager and Dispatcher needs when short staffed
Track weekly Carpet, HR, and Training schedules
Determine labor needs to meet production goals
Assist with budget preparation for the operations unit
Coordinate pricing, timing, sales promotions, and products with marketing and sales departments
Assist with or prepare and update the operations manual and policies
Perform additional tasks as directed by MasterCorp Management

Requirements

What you’ll need

Bachelor’s degree in Business Management, Business Administration, or related field required, or equivalent combination of education and work experience
Five years of work experience directly related to the position required
M.B.A. preferred
Excellent proven managerial and supervisory skills
Extensive knowledge of operations and production management
Ability to interpret financial data as needed to set production goals
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite or similar software
Ability to perform essential physical functions, including standing, walking, pushing, pulling, moving, lifting up to 25 lbs, bending, reaching, occasional ascending/descending, and repetitive motions
Rarely travel, averaging 5% on a quarterly basis

Benefits

Comp & perks

Equal employment opportunity and anti-discrimination protections
Reasonable accommodations for employees with disabilities