Vice President, Commercial Services – East Region

MasterCorp, Inc.

. Set and execute the strategic vision for MasterCorp Commercial Services across healthcare and commercial facilities .

Posted 11/12/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic vision execution, operational performance oversight, and compliance within healthcare and commercial services. Proven ability to lead multi-site operations, manage vendor relationships, and develop high-performing teams while ensuring financial performance and service excellence.

Highest-signal resume keywords

10+ Years Leadership ExperienceHealthcare Administration DegreeVendor Contract ManagementFinancial AcumenHESP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Performance ManagementService Delivery OptimizationBudget DevelopmentKPI ManagementContract NegotiationSales Process OversightRegulatory ComplianceService Line OptimizationClient Retention StrategiesInfection Prevention Protocols

Soft Skills

Leadership CapabilitiesMentoringCollaborationCommunicationContinuous Improvement

Certifications & Qualifications

HESP Certification

Industry Keywords

Healthcare ServicesEnvironmental ServicesFacilities OperationsService ExcellenceClient OnboardingStakeholder ManagementOperational AccuracySafety StandardsCost-Saving InitiativesMulti-Site Operations

About the role

Key responsibilities & impact

Set and execute the strategic vision for MasterCorp Commercial Services across healthcare and commercial facilities
Oversee operational performance, service delivery, customer satisfaction, compliance, and financial outcomes
Develop and implement commercial services strategies to improve operational efficiency and experiences for patients, caregivers, and clients
Advise executive and operational leaders on support services delivery, vendor partnerships, and service innovation
Lead day-to-day operations across multiple sites or regions
Ensure compliance with healthcare regulations, safety standards, infection prevention protocols, and company service policies
Maintain cleanliness and safety standards at all sites
Develop and manage budgets, forecasts, cost-saving initiatives, KPIs, SLAs, and financial performance
Oversee vendor relationships, contract negotiation, performance evaluation, and insourcing versus outsourcing decisions
Lead profitable bid development and closing, new client onboarding, client relationships, service expansion, and acquisitions
Recruit, select, mentor, and develop leaders and team members
Promote service excellence, accountability, continuous improvement, effective training, and associate relations
Collaborate with clinical, administrative, and facilities teams
Liaise with internal stakeholders, external partners, and suppliers
Communicate with corporate teams to ensure operational accuracy and resolve issues

Requirements

What you’ll need

Bachelor’s degree in healthcare administration, Business, or related field, or equivalent years of experience
10+ years of progressive leadership experience in multi-site healthcare Environmental Services operations or commercial services
HESP Certified Preferred
Proven track record supporting operations, new business, and client retention strategies within environmental services, facilities operations, hospitals, and healthcare systems
Experience overseeing the sales process for new clients, including costing new business using industry benchmarks
Deep understanding of regulatory requirements
Proven experience managing vendor contracts, multi-site operations, and service line optimization
Demonstrated ability to lead and develop a high-performing team
Strong financial acumen, negotiation skills, and leadership capabilities
Ability to thrive in a fast-paced, matrixed organization with complex stakeholder needs
Ability to travel as needed
Ability to perform required physical functions, including standing, walking, pushing, pulling, lifting up to 25 lbs, bending, reaching, occasional ascending/descending, and repetitive motions

Benefits

Comp & perks

Equal opportunity employer valuing diversity and nondiscrimination
Reasonable accommodations for individuals with disabilities
Travel as needed, averaging 25% monthly