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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and customer success within the education sector, with strong stakeholder engagement and communication skills. Proficient in managing the full project lifecycle while fostering collaborative relationships with government and educational partners.
Highest-signal resume keywords
Fluency In TurkmenFluency In RussianAdvanced Proficiency In EnglishProject ManagementCustomer Success
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCustomer SupportImplementation PlanningOnboardingTraining DeliveryUsage TrackingReportingStakeholder ManagementEducational Projects
Soft Skills
Exceptional Verbal CommunicationExceptional Written CommunicationCollaborative Team PlayerResults-Driven AttitudeSolution-Oriented Mindset
Industry Keywords
Education SectorStakeholder EngagementClient ServicesNGOsMinistry Of Education
About the role
Key responsibilities & impact- Work closely with the focal team on projects, providing support in meetings, training sessions, stakeholder engagement, and related activities
- Stay up-to-date with all features and developments on the Matific platform to provide effective customer support
- Serve as the primary point of contact for the Ministry of Education, NGOs, and strategic partners across Turkmenistan
- Build and maintain trusted stakeholder relationships to advance Matific’s mission and projects
- Own the full project lifecycle from a Customer Success perspective, including implementation planning, onboarding, training delivery, adoption follow-up, usage tracking, reporting, and ongoing stakeholder management
- Lead regular meetings, reviews, and presentations with government bodies, NGOs, and institutional partners
- Coordinate internally across product, operations, and regional teams to support large-scale educational projects in Turkmenistan
Requirements
What you’ll need- Fluency in Turkmen and Russian is essential, together with advanced proficiency in English
- Minimum of 3+ years of experience in client or educational projects/services/support
- Demonstrated task-driven project management aimed at achieving customer success
- Experience in the education sector is highly desirable
- Strong consultative approach, with a positive, solution-oriented and growth mindset
- Exceptional verbal and written communication skills
- High energy, a collaborative team player, and a results-driven attitude with a passion for success
- Ability to work autonomously in a remote position with direct reporting to other regions
- Must be based in Turkmenistan
- Availability for in-person meetings, school visits, onsite trainings, and travel within Turkmenistan as required
Benefits
Comp & perks- A business with a strong purpose to provide quality education to children globally
- A fast-paced environment, fast-growing SaaS company
- Work with ministries of education, leading high-profile global publishers and partners
- Work closely alongside seasoned, successful entrepreneurs
- Opportunity to innovate and challenge the status quo
- Great remuneration package with significant upside potential
- Fixed contract look to a permanent role