Assistant Store Manager

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/21/2026full-timeYucaipa • California • United StatesMid-LevelSenior💰 $78,300 - $95,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enhancing customer experiences and driving sales performance through effective coaching and product knowledge. Capable of executing merchandising standards and supporting omnichannel strategies to achieve financial targets.

Highest-signal resume keywords

Customer Experience EnhancementSales Performance AchievementCoaching And TrainingProduct Merchandising ExecutionOmnichannel Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product KnowledgeMerchandising StandardsInventory DocumentationSales Programs ExecutionCustomer Issue Resolution

Soft Skills

CoachingCommunicationProblem-SolvingTeam Collaboration

Industry Keywords

In-Store ExperienceSleep AuthoritySales GoalsCustomer EngagementProduct Transfers

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute MFRM selling programs
Support a seamless omnichannel experience and create a compelling, engaging customer environment
Resolve customer-related issues and escalate when necessary
Assist the Senior Store Manager in driving company initiatives and achieving sales performance goals
Coach associates on selling practices
Ensure execution of in-store merchandising across multiple store units
Provide technical and product knowledge information to associates as a subject matter expert
Assist with training store associates
Provide coaching insights to improve customer experience and selling aptitude
Achieve or exceed store financial targets through effective execution and customer service
Ensure execution of product merchandising, marketing, and POP standards
Follow procedures for product transfers and ensure proper inventory documentation

Requirements

What you’ll need

Ability to lift, pull, and push 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States required

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company