Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/16/2026full-timeCupertino • California • United StatesMid-LevelSenior💰 $60,000 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enhancing customer experiences and driving sales performance through strong product knowledge and relationship management. Proficient in leveraging digital tools and social media to support omnichannel strategies and brand awareness.

Highest-signal resume keywords

Customer Relationship ManagementSales PerformanceProduct KnowledgeDigital Tools UtilizationOmnichannel Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong CommunicationProblem SolvingCustomer Service

Tools & Technologies

Digital ToolsSocial Media

Industry Keywords

In-Store ExperienceSales KPIsBrand AwarenessCompetitor Awareness

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and provide technical and product knowledge information
Execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel experience
Cultivate strong customer relationships and keep the customer at the center
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Maintain awareness of competitors' advertisements and services
Leverage social media to increase brand awareness and sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States is required

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company