Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/17/2026full-timeValencia • California • United StatesMid-LevelSenior💰 $59,000 - $71,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enhancing customer experiences and driving sales performance through effective product knowledge and relationship management. Proficient in executing sales programs and leveraging digital tools to support an omnichannel retail environment.

Highest-signal resume keywords

Sales PerformanceCustomer Relationship ManagementProduct KnowledgeDigital Tools ExecutionOmnichannel Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceProduct KnowledgeCustomer Relationship ManagementTechnical KnowledgeKPI Management

Soft Skills

Customer EngagementRelationship BuildingProblem Solving

Tools & Technologies

Digital ToolsSocial Media

Industry Keywords

Omnichannel ExperienceSleep AuthorityMattress Selling ProgramsCustomer-Centered Environment

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and help customers find their dream mattress and get better sleep
Execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel experience and create a compelling, engaging customer-centered environment
Cultivate strong customer relationships
Provide technical and product knowledge information and serve as a subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Monitor competitor awareness, advertisements, and services
Leverage social media to increase brand awareness and sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States required
Ability to provide technical and product knowledge information to customers
Ability to execute Mattress Firm selling programs using digital tools
Ability to drive individual sales performance and KPIs
Ability to maintain customer relationships during and after purchase

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company