Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/24/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $50,000 - $61,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical and product knowledge to enhance customer experience and drive sales performance. Proficient in utilizing digital tools to execute selling programs and maintain strong customer relationships.

Highest-signal resume keywords

Technical Product KnowledgeDigital Tools ProficiencySales Performance ManagementCustomer Relationship ManagementOmnichannel Experience Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PerformanceProduct KnowledgeCustomer ServiceKPI ManagementCompetitor Awareness

Soft Skills

Relationship BuildingProblem SolvingCommunication

Tools & Technologies

Digital Selling ToolsSocial Media Platforms

Industry Keywords

Omnichannel ExperienceSleep AuthorityMattress Selling Programs

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and help customers find their dream mattress
Execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel customer experience
Cultivate strong customer relationships and keep the customer at the center
Provide technical and product knowledge information to customers as a subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Monitor competitor awareness, advertisements, and services
Leverage social media to increase brand awareness and sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States
Ability to provide technical and product knowledge information to customers
Ability to use digital tools and execute Mattress Firm selling programs

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company