Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/16/2026full-timeOceanside • California • United StatesMid-LevelSenior💰 $70,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving sales performance and maintaining customer relationships while leveraging digital tools and social media to enhance brand awareness. Possesses strong product and technical knowledge to provide exceptional customer service and support.

Highest-signal resume keywords

Sales PerformanceCustomer Relationship ManagementDigital Tools ProficiencyProduct KnowledgeSocial Media Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceProduct KnowledgeTechnical KnowledgeKPI ManagementOmnichannel Experience

Soft Skills

Customer Relationship BuildingProblem SolvingCommunication

Tools & Technologies

Digital ToolsSocial Media Platforms

Industry Keywords

Customer ExperienceMattress Selling ProgramsBrand Awareness

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and help customers find their dream mattress
Execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel customer experience
Create a compelling and engaging environment centered on the customer
Cultivate strong customer relationships
Provide technical and product knowledge information
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Maintain awareness of competitors' advertisements and services
Leverage social media to increase brand awareness and sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States required
Ability to execute Mattress Firm selling programs using digital tools
Product and technical knowledge sufficient to serve as a subject matter expert
Ability to drive individual sales performance and KPIs
Ability to maintain customer relationships during and after purchase
Ability to leverage social media to positively impact brand awareness and increase sales

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company