Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 10/22/2026full-timeGranada Hills • California • United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical and product knowledge to enhance customer relationships and drive sales performance. Skilled in leveraging digital tools and social media to create a compelling customer experience and increase brand awareness.

Highest-signal resume keywords

Technical And Product KnowledgeSales Performance And KPIsCustomer Relationship ManagementOmnichannel ExperienceSocial Media Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer-Centered EnvironmentStrong Customer Relationships

Industry Keywords

In-Store ExperienceMattress Firm Selling ProgramsCompetitor AwarenessDelivery RemindersBrand Awareness

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute Mattress Firm selling programs
Use digital tools to support a seamless omnichannel experience
Create a compelling and engaging customer-centered environment
Cultivate strong customer relationships
Provide technical and product knowledge information to customers as a subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Maintain awareness of competitors, advertisements, and competitor services
Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States
Ability to provide technical and product knowledge information to customers
Ability to drive individual sales performance and KPIs
Ability to maintain customer relationships during and after purchase

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles