Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 9/29/2026full-timeGrove City • Ohio • United StatesMid-LevelSenior💰 $63,000 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enhancing customer experiences and driving sales performance through strong product knowledge and relationship management. Proficient in leveraging digital tools and social media to support omnichannel strategies and brand awareness.

Highest-signal resume keywords

Customer Relationship ManagementSales PerformanceProduct KnowledgeOmnichannel ExperienceSocial Media Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer-Centered ApproachProblem SolvingCommunication Skills

Industry Keywords

Sleep AuthorityMattress Firm Selling ProgramsCompetitor AwarenessDelivery RemindersKPI Management

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel experience and create a compelling, engaging customer-centered environment
Cultivate strong customer relationships
Provide technical and product knowledge information and serve as a subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Maintain awareness of competitors, advertisements, and competitor services
Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States
Availability to support stores in Columbus, OH as needed

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company