Sleep Expert – Sales

Mattress Firm

. Elevate and enhance the customer's in-store experience as a trusted sleep authority .

Posted 10/5/2026full-timeLa Jolla • California • United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enhancing customer experiences and driving sales performance through strong product knowledge and effective use of digital tools. Capable of cultivating customer relationships and leveraging social media to boost brand awareness.

Highest-signal resume keywords

Sales PerformanceCustomer Relationship ManagementTechnical Product KnowledgeSocial Media EngagementOmnichannel Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceProduct KnowledgeKPI ManagementCustomer Issue ResolutionDigital Tools Utilization

Soft Skills

Customer Relationship BuildingCommunication SkillsProblem Solving

Certifications & Qualifications

Legal Authorization to Work in the United States

Industry Keywords

Omnichannel ExperienceBrand AwarenessCompetitor AwarenessCustomer-Centered EnvironmentSleep Authority

About the role

Key responsibilities & impact

Elevate and enhance the customer's in-store experience as a trusted sleep authority
Offer best-in-class products and execute Mattress Firm selling programs using digital tools
Support a seamless omnichannel experience and create a compelling, engaging customer-centered environment
Cultivate strong customer relationships
Provide technical and product knowledge information and serve as a subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
Maintain awareness of competitors, advertisements, and competitor services
Leverage social media to positively impact brand awareness and increase sales

Requirements

What you’ll need

Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
Proof of eligibility to work in the United States required
Ability to provide technical and product knowledge information to customers
Ability to drive individual sales performance and KPIs
Ability to leverage social media to impact brand awareness and increase sales

Benefits

Comp & perks

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company