FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing engineering teams and developing real-time voice and conversational AI systems, with a strong focus on technical architecture, product quality, and cross-functional collaboration. Proven ability to integrate advanced technologies and improve system performance while maintaining customer satisfaction.
Highest-signal resume keywords
7+ Years Software Engineering Experience3+ Years Engineering Team ManagementReal-Time Voice Systems DevelopmentAPIs And Cloud Infrastructure ExpertiseCross-Functional Collaboration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringReal-Time SystemsAPIsCloud InfrastructureAsynchronous SystemsEvent-Driven ArchitecturesDistributed SystemsTechnical ArchitectureVoice Agent DevelopmentAI/ML Integration
Soft Skills
Cross-Functional CollaborationCommunication SkillsProduct JudgmentCustomer EngagementAdaptability
Tools & Technologies
Maven Voice Agent PlatformSIPPSTNWebRTCTwilioGenesysCiscoRingCentralZendesk TalkObservability Tools
Industry Keywords
Voice TechnologyConversational AICustomer-Facing SystemsTechnical OwnershipContinuous Improvement
Tech Stack
Tools & technologiesCloudMavenGo
About the role
Key responsibilities & impact- Manage and co-develop with a team of software engineers building Maven’s Voice Agent platform
- Partner with Product and Design to define scope, sequencing, and technical approaches for new Voice capabilities
- Partner with technical leads to align architecture, engineering priorities, and execution
- Help onboard engineers as the Voice team grows
- Balance customer commitments, product velocity, platform reliability, and longer-term technical investments
- Communicate technical risks, trade-offs, dependencies, and progress across the organization
- Build partnerships across Engineering, Product, AI/ML, Customer Success, and Go-to-Market teams
- Improve engineering processes while maintaining speed and product quality
- Build a culture of technical ownership, experimentation, and continuous improvement
- Guide design, development, and operation of real-time voice and conversational AI systems
- Lead efforts across voice agents, conversation orchestration, telephony integrations, and customer workflows
- Integrate speech recognition, text-to-speech, LLMs, and other AI models into production voice experiences
- Improve latency, reliability, call quality, scalability, and user experience
- Guide integrations with SIP, PSTN, WebRTC, Twilio, Genesys, Cisco, RingCentral, Zendesk Talk, and similar platforms
- Build systems enabling AI agents to execute account updates, transactions, scheduling, refunds, and other customer actions
- Ensure smooth handoffs to human agents with context, transcripts, summaries, and interaction history
- Establish observability and debugging practices for distributed, real-time systems
- Investigate production issues with customer-facing teams and convert feedback into product improvements
- Define technical architecture and engineering standards as the Voice platform scales
- Evaluate technologies that improve voice quality, developer velocity, reliability, and product performance
Requirements
What you’ll need- 7+ years of software engineering experience
- 3+ years of experience managing engineering teams
- Strong technical background building and operating production software systems
- Experience leading teams working on distributed, real-time, or high-concurrency applications
- Strong understanding of APIs, backend systems, service-oriented architectures, and cloud infrastructure
- Experience with asynchronous systems, streaming data, event-driven architectures, or similar real-time workloads
- Strong product judgment and experience partnering closely with Product and Design
- Comfortable working across technical architecture and day-to-day execution
- Experience operating customer-facing systems where reliability and responsiveness are critical
- Ability to communicate complex technical trade-offs clearly to technical and non-technical stakeholders
- Strong cross-functional collaboration skills
- Comfortable working directly with customers to understand technical requirements and production issues
- Comfortable operating in a fast-paced startup environment
Benefits
Comp & perks- 100% of medical, dental, and vision premiums covered for you, 80% for family
- HSA and FSA plans available
- Unlimited vacation
- 100% paid parental leave
- Free lunches
- Onsite gym
- Commuter benefits for in-office employees
- $1,000 home office stipend
- $5,000/year for continuing education
- Competitive salary
- Comprehensive benefits
- Meaningful equity
- Bonus