Support Services Assistant

Mayer Brown

. Provide administrative and operational support to Secretarial Management and the U.S.

Posted 11/10/2026full-timeUnited StatesMid-LevelSenior💰 $55,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in administrative support, including document management, data analysis, and effective communication within a diverse team environment. Capable of utilizing Microsoft Office products and AI tools to enhance workflow efficiency while maintaining attention to detail and confidentiality.

Highest-signal resume keywords

Microsoft Office ProficiencyDocument ManagementData AnalysisStrong Written And Verbal CommunicationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document CreationData TrackingTimekeeping DocumentationPersonnel RecordkeepingReport PreparationFilingPhotocopyingScanningAssignment Changes ManagementOnboarding Coordination

Soft Skills

Attention To DetailOrganizational SkillsAbility To Work Under PressureStrategic ThinkingProblem-Solving SkillsSelf-Starter InitiativeConfidentiality Maintenance

Tools & Technologies

TimeTrakPeopleSoftGlobalNetElectronic Work Intake SystemsFirm-Approved AI ToolsOutlook

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

Administrative SupportOperational SupportDepartmental CommunicationDiverse Team EnvironmentNational Administrative Initiatives

About the role

Key responsibilities & impact

Provide administrative and operational support to Secretarial Management and the U.S. Secretarial Department
Assist with attendance recordkeeping and departmental timekeeping documentation
Create and update documents for feedback tracking, new attorney orientations, assignment profiles, and team lists
Update employee records in the TimeTrak system
Prepare relocation sheets and departmental personnel documentation
Update assignment changes in PeopleSoft and ensure accuracy in GlobalNet
Answer telephones and handle calls as instructed by management
Monitor Electronic Work Intake Systems and support workflow tracking
Prepare, maintain, analyze, and distribute departmental reports, metrics, and data
Compile and maintain personnel, assignment, training, and organizational data
Assist with attorney and staff requests, including monitoring departmental Outlook accounts
Perform filing, photocopying, scanning, and other administrative support tasks
Coordinate new attorney onboarding and orientation activities
Support departmental communications and maintain organizational charts and operational resources
Participate in national administrative initiatives and collaborate across U.S. offices
Use Firm-approved AI tools to enhance workflows and review outputs for accuracy
Pursue continuing education and perform other duties as assigned

Requirements

What you’ll need

High School diploma or equivalent required
1+ year office experience preferred
Proficiency in Microsoft Office products
Accurate typing, grammar and spelling skills
Strong written and verbal communication skills
Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
Ability to work under pressure and meet deadlines with shifting priorities
Self-starter with a high level of initiative
Strong customer service skills and ability to anticipate needs
Strong attention to detail and organizational skills; ability to handle multiple projects
Ability to maintain confidentiality and exercise discretion
Strategic thinking and problem-solving skills
Ability to lift up to 20 lbs.

Benefits

Comp & perks

Medical, dental, vision, life, and AD&D insurance
401(k) savings plan
Back-up childcare and eldercare
Generous paid time off (PTO)
Opportunities for professional development and growth
Reasonable accommodations for applicants and employees with disabilities and disabled veterans