Human Resources Generalist, Bilingual Japanese

Mazda North American Operations

. Serve as a primary contact for International Service Employee inquiries and coordinate bilingual communication among employees, family members, management, Mazda Corporate, vendors, and service providers .

Posted 11/5/2026full-timeMadison • Alabama • United StatesJuniorMid-Level💰 $69,400 - $100,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing international assignments and employee lifecycle processes, with a strong focus on bilingual communication and HR practices. Proficient in utilizing HR systems like Workday and maintaining confidentiality while handling sensitive employee information.

Highest-signal resume keywords

Japanese-English FluencyHuman Resources PracticesWorkday ProficiencyInternational Assignment AdministrationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Lifecycle ActivitiesHR Reporting and Data AnalysisProcess ImprovementImmigration DocumentationOnboarding CoordinationAssignment Documentation ManagementTax Support ProcessesConfidential Information HandlingBilingual CommunicationMicrosoft Office Proficiency

Soft Skills

Strong Communication SkillsOrganizational SkillsRelationship-Building SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

HRIS PlatformsWorkdayMicrosoft Office

Industry Keywords

International Service EmployeeExpatriate SupportJapanese Business CultureEmployee Engagement ActivitiesHR Operations

About the role

Key responsibilities & impact

Serve as a primary contact for International Service Employee inquiries and coordinate bilingual communication among employees, family members, management, Mazda Corporate, vendors, and service providers
Support international assignments, including onboarding, assignment changes, extensions, repatriation, and other employee lifecycle events
Coordinate pre-assignment and onboarding activities, including employment documentation, orientation scheduling, system transactions, employee communications, and family support
Partner with immigration counsel, tax providers, relocation vendors, travel partners, insurance providers, and other service organizations
Maintain employee records, assignment documentation, status tracking reports, and recurring administrative processes
Monitor assignment-related deadlines and follow up with employees, vendors, and stakeholders
Coordinate annual tax support processes, employee meetings, vendor communications, reporting, and required documentation
Assist employees and family members with assignment-related questions and escalate specialized matters
Respond to routine employee and manager questions regarding HR policies, programs, procedures, and employee lifecycle processes
Provide Japanese-English translation and interpretation for HR communications, meetings, programs, and employee interactions
Support organizational changes, offboarding, employee transactions, and documentation
Prepare data, reports, presentations, meeting materials, and employee communications
Partner with HRBPs on documentation, action tracking, and business-facing initiatives
Maintain confidentiality when handling employee information and sensitive business matters
Support employee engagement activities, HR programs, special projects, HR operations, and cross-functional initiatives
Maintain accurate employee information in Workday and other HR systems
Prepare, analyze, and maintain recurring and ad-hoc HR reports and data
Identify and document HR process improvements that enhance efficiency, service delivery, and employee experience
Comply with all policies and standards and perform other duties as assigned

Requirements

What you’ll need

Japanese-English fluency is required, with the ability to communicate effectively in both languages verbally and in writing
2+ years Administration, Human Resources, or related experience required
Knowledge of human resources practices, processes, and employee lifecycle activities required
Strong communication, customer service, organizational, and relationship-building skills required
Ability to handle sensitive and confidential information with professionalism and discretion required
Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs required
Ability to analyze information, solve problems, and recommend practical process improvements required
Proficiency with Microsoft Office applications and HR systems, such as Workday or similar HRIS platforms required
Experience supporting multiple HR processes across the employee lifecycle preferred
Experience supporting international assignments, expatriate populations, or globally mobile employees preferred
Knowledge of international assignment administration, immigration documentation, or expatriate support practices preferred
Understanding of Japanese business culture and the ability to effectively support a bilingual employee population preferred
Bachelor's degree in Human Resources Management or Business Administration/Management preferred
10% domestic flying travel required

Benefits

Comp & perks

Comprehensive benefits package
10% flying domestic travel requirement