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Bilingual Learning & Development Trainer/Instructional Designer
McCarthy Tétrault. Collaborate with key stakeholders, managers, LSS Operations Leads and subject matter experts to identify firm-wide and local office training and non-training needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in learning and development, instructional design, and curriculum development, with a strong focus on creating engaging training programs in both English and French. Proficient in utilizing learning technologies and tools to enhance training delivery and effectiveness.
Highest-signal resume keywords
Learning And DevelopmentInstructional DesignCurriculum DevelopmentFacilitation SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Adult Education TheoriesE-Learning Module DevelopmentTraining Program DesignAssessment DevelopmentTranslation Validation
Soft Skills
Interpersonal SkillsCommunication SkillsProject ManagementOrganization SkillsTime-Management Skills
Tools & Technologies
Workday LearningArticulate RiseCamtasiaSnagitVirtual Classroom Tools
Certifications & Qualifications
Diploma/Degree In Adult EducationInstructional Design
Industry Keywords
Professional ServicesLegal Support ServicesTechnical Software TrainingAccessibility StandardsDigital Learning
About the role
Key responsibilities & impact- Collaborate with key stakeholders, managers, LSS Operations Leads and subject matter experts to identify firm-wide and local office training and non-training needs
- Bring identified needs to the Training Manager for assessment and prioritization
- Define performance objectives and develop training programs and materials
- Develop new hire and modular training curricula for in-person, virtual and online delivery
- Work with the Training Manager and LSS Operations Leads on onboarding and mentorship programs
- Design facilitator guides, participant materials, slide decks, storyboards, assessments, e-learning modules, scenarios, quick reference guides, videos and microlearning
- Use AI tools such as Copilot to support learning design, content development and productivity
- Deliver workshops, demo sessions, facilitated conversations and training programs in English and French, in person and virtually, for employees across Canada
- Create opportunities for participant practice, discussion, feedback and applied decision-making
- Review and validate English-French translations of communications and learning materials
- Maintain learning documentation in both languages
- Coordinate schedules, classes and participants with managers, business teams and HR
- Collect and document feedback and track attendance, completion and assessment results
- Evaluate training effectiveness and recommend improvements
- Stay current with adult learning, instructional design, accessibility, virtual facilitation, video development and learning technology trends
- Lead and participate in learning, onboarding, process change and new-tool projects
- Maintain training resources on Workday Learning
- Support learning technology, digital adoption and online learning projects, including testing, implementation support and content updates
Requirements
What you’ll need- Minimum 5 years of experience in learning and development, instructional design, curriculum design, facilitation and content development
- Solid knowledge of adult education theories and practices
- Experience developing in-person, virtual and online courses and supporting materials, including e-learning modules, facilitator guides, participant materials, job aids, videos, microlearning and assessments
- Strong facilitation skills in person and virtually
- Excellent interpersonal and communication skills
- Excellent oral communication and reading comprehension skills in both English and French
- Excellent writing skills in at least one of English or French, and strong writing skills in the other
- Ability to validate the accuracy of translations completed by others
- Experience with learning technologies, including an LMS, virtual classroom tools, e-learning authoring tools, video and screen capture tools, and Microsoft Office applications
- Experience with Workday Learning, Teams, Articulate Rise, Camtasia and Snagit, or comparable tools
- Strong project management, organization and time-management skills
- Ability to manage multiple priorities and deadlines
- Knowledge of accessibility standards for digital and print learning materials is an asset
- Experience in a law firm, professional services environment, legal support services or technical software training is an asset
- Diploma/degree in adult education, instructional design or a related field, or equivalent experience
Benefits
Comp & perks- Outstanding benefits from day one, including insurance premiums paid by the Firm
- Wellness and technology reimbursements
- Competitive compensation
- Paid overtime
- Generous time off
- A day off to volunteer
- A day off for your birthday
- Professional development and growth opportunities
- Two-way feedback culture
- Community involvement
- Commitment to equity, diversity and inclusion
- Collaborative, cohesive culture