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Bilingual Learning & Development Trainer, Instructional Designer
McCarthy Tétrault. Collaborate with stakeholders, managers, LSS Operations Leads and subject matter experts to identify training and non-training needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and curriculum development, with a strong focus on adult education principles and bilingual training delivery. Proficient in utilizing learning technologies and tools to enhance training effectiveness and participant engagement.
Highest-signal resume keywords
Learning And DevelopmentInstructional DesignBilingual FacilitationE-Learning DevelopmentProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Curriculum DesignContent DevelopmentAdult Education TheoriesTraining Program EvaluationFacilitator Guide CreationAssessment DevelopmentVideo DevelopmentMicrolearningTranslation ValidationAccessibility Standards Knowledge
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsTime Management SkillsFeedback Collection
Tools & Technologies
Workday LearningMicrosoft OfficeArticulate RiseCamtasiaSnagitVirtual Classroom ToolsE-Learning Authoring Tools
Certifications & Qualifications
Diploma/Degree In Adult EducationDiploma/Degree In Instructional Design
Industry Keywords
Professional ServicesLegal Support ServicesTechnical Software Training
About the role
Key responsibilities & impact- Collaborate with stakeholders, managers, LSS Operations Leads and subject matter experts to identify training and non-training needs
- Bring identified needs to the Training Manager for assessment and prioritization
- Define performance objectives and develop training programs and materials
- Develop new-hire and modular curricula for in-person, virtual and online delivery
- Develop facilitator guides, participant materials, slide decks, storyboards, assessments, e-learning modules, scenarios, quick reference guides, videos and microlearning
- Use AI tools such as Copilot to support learning design, content development and productivity
- Deliver workshops, demo sessions, facilitated conversations and training programs in English and French, in person and virtually, for employees across Canada
- Create opportunities for participant practice, discussion, feedback and applied decision-making
- Review and validate English/French translations and maintain bilingual learning documentation
- Coordinate schedules, classes and participants with managers, business teams and HR
- Collect and document feedback and track attendance, completion and assessment results
- Evaluate training effectiveness and recommend improvements
- Stay current with adult learning, instructional design, accessibility, virtual facilitation, video development and learning technology trends
- Lead and participate in learning, onboarding, process-change and new-tool projects
- Maintain training resources on Workday Learning
- Support learning technology, digital adoption and online learning projects, including testing, implementation support and content updates
Requirements
What you’ll need- Minimum 5 years of experience in learning and development, instructional design, curriculum design, facilitation and content development
- Solid knowledge of adult education theories and practices
- Experience developing in-person, virtual and online courses and supporting materials, including e-learning modules, facilitator guides, participant materials, job aids, videos, microlearning and assessments
- Strong in-person and virtual facilitation skills
- Excellent interpersonal and communication skills
- Excellent oral communication and reading comprehension skills in both English and French
- Excellent writing skills in at least one of English or French, and strong writing skills in the other
- Ability to validate the accuracy of translations completed by others
- Experience with learning technologies, including an LMS, virtual classroom tools, e-learning authoring tools, video and screen capture tools, and Microsoft Office applications
- Experience with Workday Learning, Teams, Articulate Rise, Camtasia and Snagit, or comparable tools
- Strong project management, organization and time-management skills
- Diploma/degree in adult education, instructional design or a related field, or equivalent experience
- Knowledge of accessibility standards for digital and print learning materials is an asset
- Experience in a law firm, professional services environment, legal support services or technical software training is an asset
Benefits
Comp & perks- Outstanding benefits from day one, including insurance premiums paid by the Firm
- Wellness and technology reimbursements
- Competitive compensation
- Paid overtime
- Generous time off, including a day off to volunteer and a day off for your birthday
- Professional development and growth opportunities
- Two-way feedback culture
- Strong community involvement
- Commitment to equity, diversity and inclusion
- Collaborative, cohesive culture