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Bilingual Trainer and Instructional Designer – Learning and Development
McCarthy Tétrault. Collaborate with key stakeholders, managers, SSJ activity leads and subject matter experts to identify training needs.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and adult learning principles, with a strong ability to develop and facilitate training programs in both English and French. Proficient in utilizing learning management systems and various digital tools to enhance training effectiveness and engagement.
Highest-signal resume keywords
Instructional DesignAdult Learning TheoriesLearning Management SystemsFacilitation SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Curriculum DesignContent CreationTraining Program DevelopmentVideo EditingProject ManagementAccessibility StandardsOnline Course DevelopmentAssessment DesignE-Learning Module DevelopmentWriting Skills
Soft Skills
Interpersonal SkillsOrganizational SkillsTime ManagementCommunication Skills
Tools & Technologies
Workday LearningMicrosoft OfficeTeamsArticulate RiseCamtasiaSnagitAI Tools
Industry Keywords
Professional DevelopmentLegal Support ServicesTechnical Software TrainingVirtual FacilitationAdult Education
About the role
Key responsibilities & impact- Collaborate with key stakeholders, managers, SSJ activity leads and subject matter experts to identify training needs.
- Define performance objectives and create training programs and materials.
- Develop training programs for new staff members, as well as modular, onboarding and mentoring programs.
- Design facilitator guides, participant materials, PowerPoint presentations, scenarios, assessments, e-learning modules, storyboards, quick-reference guides, videos and microlearning modules.
- Use AI tools, such as Copilot, to support instructional design, content development and productivity.
- Organize workshops, demonstration sessions, facilitated discussions and training programs in English and French, both in person and online.
- Review and validate English-to-French translations and maintain training documentation in both languages.
- Coordinate schedules, courses and learner participation with managers, operational teams and Human Resources.
- Gather feedback, track participation, completion and assessment results, and recommend improvements.
- Stay current with trends in adult learning, instructional design, accessibility, virtual facilitation, video production and learning technologies.
- Lead and participate in projects related to training, onboarding, process changes and the adoption of new tools.
- Maintain training resources in Workday Learning and support learning technology, digital tools and online training projects.
Requirements
What you’ll need- At least five years of experience in learning and professional development, instructional design, curriculum design, facilitation and content creation.
- Strong knowledge of adult learning theories and practices.
- Experience developing in-person, virtual and online courses, as well as designing supporting materials.
- Strong facilitation skills, both in person and online.
- Excellent interpersonal and communication skills.
- Excellent oral communication and reading comprehension skills in English and French.
- Excellent writing skills in either English or French, and strong writing skills in the other language.
- Experience with learning management systems, particularly Workday Learning.
- Experience with virtual classroom tools, particularly Teams.
- Experience with online training authoring tools, particularly Articulate Rise.
- Experience with video editing and screen capture tools, particularly Camtasia and Snagit.
- Experience with Microsoft Office applications.
- Proven project management, organizational and time management skills.
- A degree in adult education, instructional design or a related field, or equivalent experience.
- Knowledge of accessibility standards and experience in a law firm, professional services environment, legal support services or technical software training are considered assets.
Benefits
Comp & perks- Exceptional benefits from day one, including firm-paid group insurance coverage, a wellness program and a technology expense allowance.
- Competitive compensation.
- Overtime pay.
- Generous paid time off, including a volunteer day and a birthday day off.
- Opportunities for growth and professional development at all levels.
- Frequent opportunities to get involved in the community.
- Commitment to equity, diversity and inclusion.
- A culture focused on collaboration and connection.