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Case Manager – Utilization Management
McLeod Health. Oversee the process of care delivered to patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care coordination, ensuring high-quality, efficient, and cost-effective services while effectively communicating with patients, families, and healthcare teams. Proficient in assessing treatment appropriateness and managing discharge planning to optimize patient outcomes.
Highest-signal resume keywords
Registered Nurse LicenseAcute Care Hospital ExperiencePatient Care CoordinationDischarge PlanningUtilization Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryPatient AssessmentCare Plan DevelopmentTreatment Effectiveness EvaluationLength of Stay Monitoring
Soft Skills
LeadershipCollaborationCommunicationAdvocacyProblem-Solving
Certifications & Qualifications
Registered Nurse Certification
Industry Keywords
Patient CareReimbursement OptimizationMultidisciplinary RoundsEmergency DepartmentCase Management
About the role
Key responsibilities & impact- Oversee the process of care delivered to patients
- Work collaboratively and provide leadership to the healthcare team
- Examine records for medical treatments and interventions to avoid payment denial and optimize reimbursement
- Assess appropriateness of treatments, effectiveness, timing, and setting
- Determine observation versus inpatient level of care based on medical necessity
- Assess patients for discharge planning and appropriateness of level of care
- Minimize and assist with barriers to discharge
- Coordinate and facilitate patient care progression throughout the continuum of care
- Ensure care plans and services are patient-focused, high quality, efficient, and cost-effective
- Meet with patients and families to assess needs and develop individualized continuing care plans with physicians
- Monitor length of stay and ancillary resource use, taking action for continuous improvement
- Communicate with Utilization Management/Case Management teams regarding level-of-care determination and reimbursement
- Work with the Physician Advisory team on concurrent denials
- Monitor patient flow through multidisciplinary rounds and help implement process improvements
- Advocate for Emergency Department patients by identifying needs and coordinating services and resources
- Communicate plan-of-care elements to patients, families, and healthcare team members
- Cover various patient populations, including the Emergency Department
- Perform other duties as requested by the Case Manager Supervisor and/or Director
Requirements
What you’ll need- 1-2 years of recent acute care hospital experience required
- Data entry/computer experience required
- Registered Nurse license/certification required